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Job Overview
Employment Type
Full-time
Benefits
Tuition Reimbursement
Job Description
Middlesex Health is a renowned healthcare organization based in Connecticut, recognized as one of the state’s top workplaces and proudly designated as a Magnet organization for nursing excellence. The institution combines award-winning talent, cutting-edge technology, and a patient-first care philosophy to significantly improve health outcomes and the overall patient experience. Through its affiliation with the prestigious Mayo Clinic Care Network, Middlesex Health has access to the latest medical knowledge and research, enabling it to provide advanced, state-of-the-art clinical care. This affiliation reinforces the organization’s commitment to innovation and quality in healthcare delivery, positioning Middlesex Health as a leader in the medical community.
The Receptionist position at Middlesex Health’s Crescent Street OB GYN department is a critical role that serves as the central communication hub connecting patients, healthcare providers, the healthcare team, and client companies. The role demands a high degree of professionalism, empathy, and organizational skills to handle interactions in a courteous and supportive manner. This full-time position requires 40 hours per week on Shift 1, and offers an environment that values superior service excellence and strict adherence to patient confidentiality concerning personal and financial information. As the first point of contact for patients and visitors, the Receptionist is responsible for ensuring a welcoming atmosphere while managing essential clerical tasks, contributing directly to the seamless operation of the healthcare practice.
In this role, the Receptionist will perform key functions such as data entry for patient registrations, answering and routing telephone calls efficiently, greeting patients, scheduling appointments accurately, processing medical records requests, and managing filing systems. Additionally, the role includes handling other clerical duties as delegated by the department manager. The position is ideal for someone with strong communication and customer service skills alongside proficiency in computer applications. Middlesex Health values team members who are dependable, attentive to detail, and committed to maintaining the highest standards of patient service and confidentiality. This role offers opportunities to be part of a compassionate healthcare team and contribute meaningfully to patient care and organizational success while benefiting from competitive compensation and a comprehensive benefits package. The organization supports continuing education, tuition reimbursement, and student loan relief programs, underscoring its commitment to employee growth and financial wellbeing. Convenient access to major highways including I-84 and Route 9 facilitates an easy commute from surrounding areas. Overall, this position offers a rewarding career path within a dynamic and reputed healthcare environment that prioritizes both patient care and employee satisfaction.
The Receptionist position at Middlesex Health’s Crescent Street OB GYN department is a critical role that serves as the central communication hub connecting patients, healthcare providers, the healthcare team, and client companies. The role demands a high degree of professionalism, empathy, and organizational skills to handle interactions in a courteous and supportive manner. This full-time position requires 40 hours per week on Shift 1, and offers an environment that values superior service excellence and strict adherence to patient confidentiality concerning personal and financial information. As the first point of contact for patients and visitors, the Receptionist is responsible for ensuring a welcoming atmosphere while managing essential clerical tasks, contributing directly to the seamless operation of the healthcare practice.
In this role, the Receptionist will perform key functions such as data entry for patient registrations, answering and routing telephone calls efficiently, greeting patients, scheduling appointments accurately, processing medical records requests, and managing filing systems. Additionally, the role includes handling other clerical duties as delegated by the department manager. The position is ideal for someone with strong communication and customer service skills alongside proficiency in computer applications. Middlesex Health values team members who are dependable, attentive to detail, and committed to maintaining the highest standards of patient service and confidentiality. This role offers opportunities to be part of a compassionate healthcare team and contribute meaningfully to patient care and organizational success while benefiting from competitive compensation and a comprehensive benefits package. The organization supports continuing education, tuition reimbursement, and student loan relief programs, underscoring its commitment to employee growth and financial wellbeing. Convenient access to major highways including I-84 and Route 9 facilitates an easy commute from surrounding areas. Overall, this position offers a rewarding career path within a dynamic and reputed healthcare environment that prioritizes both patient care and employee satisfaction.
Job Requirements
- high school diploma or equivalent
- solid computer skills
- strong customer service skills
- solid communication skills
Job Qualifications
- high school diploma or equivalent
- solid computer skills
- strong customer service skills
- solid communication skills
Job Duties
- provide registration data entry
- perform clerical and reception functions including answering and routing telephone calls
- greet patients and visitors warmly
- schedule appointments efficiently
- process medical records requests
- maintain patient confidentiality at all times
- complete filing and other related tasks as assigned by the manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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