Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.25 - $21.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Oceans Behavioral Hospital Permian Basin is a dedicated healthcare establishment focused on providing exceptional mental health services to adults and seniors facing challenges such as anxiety, depression, and other psychiatric conditions. Our hospital is committed to leveraging innovative, evidence-based therapies delivered by qualified professionals aiming to foster long-term mental wellness. We provide a comprehensive range of inpatient and outpatient treatments and counseling services designed to address the unique needs of our patients, supported by a compassionate and professional team. At Oceans Behavioral Hospital, we prioritize a patient-centered approach grounded in respect, dignity, and individualized care. Our commitment extends beyond treatment, aiming to improve the overall quality of life for those we serve through ongoing support and rehabilitation.
The Receptionist role at Oceans Behavioral Hospital Permian Basin is crucial in ensuring smooth and efficient daily operations within our facility. The receptionist acts as a frontline representative, providing vital clerical and administrative support while upholding the facility’s mission and compliance with Joint Commission standards, Federal and State regulations. This position requires a committed individual who demonstrates excellent interpersonal skills, professionalism, and the ability to manage stressful situations effectively. Key responsibilities include answering switchboards, telephone calls, assisting with various clerical tasks, and maintaining a welcoming and supportive environment for patients, visitors, and staff alike. The receptionist plays a significant role in advancing the hospital's commitment to quality performance and continuous improvement by adhering to defined policies, procedures, and standards. Through effective communication and a proactive approach, the receptionist contributes to the overall patient experience and organizational success. This employment opportunity is well suited for candidates who thrive in dynamic healthcare settings and who are passionate about supporting mental health initiatives in a compassionate and efficient manner.
The Receptionist role at Oceans Behavioral Hospital Permian Basin is crucial in ensuring smooth and efficient daily operations within our facility. The receptionist acts as a frontline representative, providing vital clerical and administrative support while upholding the facility’s mission and compliance with Joint Commission standards, Federal and State regulations. This position requires a committed individual who demonstrates excellent interpersonal skills, professionalism, and the ability to manage stressful situations effectively. Key responsibilities include answering switchboards, telephone calls, assisting with various clerical tasks, and maintaining a welcoming and supportive environment for patients, visitors, and staff alike. The receptionist plays a significant role in advancing the hospital's commitment to quality performance and continuous improvement by adhering to defined policies, procedures, and standards. Through effective communication and a proactive approach, the receptionist contributes to the overall patient experience and organizational success. This employment opportunity is well suited for candidates who thrive in dynamic healthcare settings and who are passionate about supporting mental health initiatives in a compassionate and efficient manner.
Job Requirements
- High school graduate or equivalent preferred
- One year experience as a general receptionist
- Experience with computers
- Ability to read, write and follow instructions
- Ability to work well with diverse populations
- Knowledge of age, disability, and cultural specifics for communication
- Good physical and mental health
- Ability to work under close supervision
- Must successfully complete CPR certification and behavioral health de-escalation program
- Ability to handle pressure and cope with a high-paced, stressful environment
- Ability to spend 90 percent or more of time indoors
Job Qualifications
- High school graduate or equivalent preferred
- One year experience working as a general receptionist
- Experience with computers required
- Ability to read, write and follow verbal and written instructions
- Experience working well with diverse populations
- Knowledge of age, disability, and cultural specifics to communicate effectively with specialized populations
- Good physical and mental health with empathetic attitude and respect toward clients
- Ability to work under close supervision
- CPR certification and completion of Oceans approved behavioral health de-escalation program preferred
Job Duties
- Answering switchboard and assisting in clerical tasks as needed
- Answer phones with appropriate etiquette and operate switchboard in a timely manner
- Display willingness to help others and seek solutions to problems
- Show commitment to customers and the organization
- Manage stress constructively and accept constructive feedback
- Use appropriate customer etiquette
- Perform other duties and projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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