Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Medical insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Supportive team environment
personal protective equipment provided
Safe and clean workplace environment
Job Description
Coast Dental & Orthodontics is a family established, owned, and operated Dental Service Organization (DSO) that prioritizes stability, integrity, and a supportive work environment. Unlike typical dental corporations, Coast Dental emphasizes a family culture where employees feel valued and invested in. The organization is well-regarded in the Tampa, FL community and among dental professionals, known for delivering exceptional dental care and maintaining a safe environment for both their patients and employees. In response to COVID-19, Coast Dental diligently follows CDC Guidelines and ADA recommendations, equipping every team member with Personal Protective Equipment (PPE) such as high volume evacuation devices, face... Show More
Job Requirements
- High school diploma or equivalent
- Basic clerical and administrative skills
- Excellent customer service skills with professional and courteous phone etiquette
- Working knowledge of Internet Explorer and Microsoft Word
- Ability to multi-task and strong organizational skills
- Experience with dental software such as EagleSoft preferred
- Basic knowledge of insurance and dental terminology helpful
Job Qualifications
- Previous insurance and or dental office experience preferred
- Previous experience with orthodontic or other specialty practices preferred
- Basic clerical and administrative skills
- Excellent customer service skills with professional and courteous phone etiquette
- Basic knowledge of insurance and dental terminology helpful
- Working knowledge of Internet Explorer and Microsoft Word required
- Knowledge of Microsoft Excel preferred
- Experience with dental software such as EagleSoft preferred
- Strong organizational skills with the ability to multi-task
Job Duties
- Exercise excellent customer service while interacting with patients both over the phone and in person
- Check in all patients and complete patient registration under the direction of the Office Manager
- Schedule patient appointments within operational standards
- Confirm patient appointments two business days prior to the patients' appointments
- Complete insurance verifications two business days prior to all patients' visits to determine coverage and benefit limits and link insurance in EagleSoft as directed by office manager or ortho supervisor
- Ensure pre-authorizations are received prior to appointments if required
- Complete check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip submitted by the dentist or specialist
- File patient charts on a daily basis
- Participate in morning huddle, chart review, and all routine office meetings as necessary
- Participate in monthly checklist activities as assigned
- Keep front desk area clean and neat
- Perform all other duties and responsibilities as assigned
Job Location
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