Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible spending account
Professional Development
Job Description
The Salvation Army is a globally recognized non-profit and faith-based organization committed to providing aid and support to communities in need. Founded on Christian principles of compassion and service, The Salvation Army operates a vast network of programs aimed at assisting vulnerable populations, including disaster relief, homeless shelters, rehabilitation centers, and youth services. With its strong presence worldwide and rich history dating back to the 19th century, The Salvation Army has developed a reputation for impactful community support and holistic care. It brings together volunteers and employees to foster positive changes within society through faith-driven initiatives and practical assistance.
The Salvation Army's Tyler, TX branch located at 633 N. Broadway Ave is seeking a dedicated Receptionist to contribute to the smooth operation of its facility. This role is critical in managing front-office responsibilities and serving as the first point of contact for visitors, clients, and callers. The Receptionist will answer incoming telephone calls courteously, direct them appropriately, and provide precise information regarding the organization’s operations and services. Handling routine clerical tasks like typing, filing, and maintaining accurate telephone lists are also part of this position’s duties.
The role requires interacting professionally with clients and visitors, greeting and announcing their arrival, and facilitating their access to relevant departments. Additionally, the Receptionist oversees communication protocols by ensuring clear recording and timely distribution of messages via telephone or email. Security monitoring of the entrance and parking areas adds an important layer of responsibility, safeguarding the facility and assisting with overall visitor management.
Beyond direct reception duties, the Receptionist will support administrative tasks such as preparing donor acknowledgment letters, managing special project assistance during seasonal campaigns (like Christmas or Angel Tree programs), and maintaining the reception area's neatness and welcoming appearance. The person in this position will also contribute to stock management by replenishing materials such as the War Cry publication, helping maintain operational efficiency.
Candidates should possess a high school diploma or GED coupled with at least two years of experience working with telephone systems or performing similar administrative functions. They should demonstrate good communication skills, attention to detail, and the ability to work both independently and as part of a team in a faith-based nonprofit environment. The Salvation Army encourages a welcoming and inclusive work atmosphere, emphasizing equal opportunity employment without discrimination based on race, gender, religion, or disability.
This part-time or full-time role (depending on availability and organizational needs) offers the opportunity to contribute to a meaningful cause by ensuring smooth office operations and excellent visitor relations. Interested applicants are urged to apply within the specified application window and join The Salvation Army team dedicated to making a compassionate difference in Tyler, Texas.
The Salvation Army's Tyler, TX branch located at 633 N. Broadway Ave is seeking a dedicated Receptionist to contribute to the smooth operation of its facility. This role is critical in managing front-office responsibilities and serving as the first point of contact for visitors, clients, and callers. The Receptionist will answer incoming telephone calls courteously, direct them appropriately, and provide precise information regarding the organization’s operations and services. Handling routine clerical tasks like typing, filing, and maintaining accurate telephone lists are also part of this position’s duties.
The role requires interacting professionally with clients and visitors, greeting and announcing their arrival, and facilitating their access to relevant departments. Additionally, the Receptionist oversees communication protocols by ensuring clear recording and timely distribution of messages via telephone or email. Security monitoring of the entrance and parking areas adds an important layer of responsibility, safeguarding the facility and assisting with overall visitor management.
Beyond direct reception duties, the Receptionist will support administrative tasks such as preparing donor acknowledgment letters, managing special project assistance during seasonal campaigns (like Christmas or Angel Tree programs), and maintaining the reception area's neatness and welcoming appearance. The person in this position will also contribute to stock management by replenishing materials such as the War Cry publication, helping maintain operational efficiency.
Candidates should possess a high school diploma or GED coupled with at least two years of experience working with telephone systems or performing similar administrative functions. They should demonstrate good communication skills, attention to detail, and the ability to work both independently and as part of a team in a faith-based nonprofit environment. The Salvation Army encourages a welcoming and inclusive work atmosphere, emphasizing equal opportunity employment without discrimination based on race, gender, religion, or disability.
This part-time or full-time role (depending on availability and organizational needs) offers the opportunity to contribute to a meaningful cause by ensuring smooth office operations and excellent visitor relations. Interested applicants are urged to apply within the specified application window and join The Salvation Army team dedicated to making a compassionate difference in Tyler, Texas.
Job Requirements
- High school diploma or GED
- two years experience working with telephone switchboard responsibilities or any equivalent combination of training and experience, which provides the required knowledge, skills, and abilities
- good communication skills
- ability to work both independently and collaboratively
- basic computer literacy
- ability to manage multiple tasks efficiently
Job Qualifications
- High school diploma or GED
- two years experience working with telephone switchboard responsibilities
- good communication skills
- ability to perform routine clerical duties
- familiarity with office equipment such as postage meter machines
- attention to detail
- ability to work independently and in a team environment
Job Duties
- Answers the telephone and transfers call to the appropriate destination
- responds to callers questions and provides accurate information
- telephone others to communicate messages
- records accurate and complete messages
- ensures the timely and accurate distribution of messages through telephone and/or email
- receives, greets and announces visitors in a courteous and tactful manner
- provides assistance to callers and visitors by answering questions and providing instructions and referrals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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