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Receptionist - Mental Health

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Weekend Shifts
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Benefits

Equal employment opportunity

Job Description

Capitol Park Mental Health Hospital is a leading healthcare facility dedicated to providing comprehensive mental health services to individuals in need. Known for its compassionate approach and commitment to patient care, the hospital serves as a critical resource in the community, offering a wide range of psychiatric and behavioral health treatments. As a reputable institution in the mental healthcare sector, Capitol Park Mental Health Hospital emphasizes a supportive and professional environment for both patients and staff, fostering a culture of respect and continuous improvement.

The role of receptionist at Capitol Park Mental Health Hospital is pivotal in ensuring smooth operations during evening and weekend hours, specifically from 3 p.m. to 7 p.m. on weekdays and 10 a.m. to 6 p.m. on weekends. This position involves managing the front office reception and general administrative duties, serving as the first point of contact for visitors, vendors, and other guests. The receptionist is responsible for greeting, welcoming, and directing individuals appropriately while maintaining security protocols by monitoring visitor logs and issuing badges when necessary.

In addition, the receptionist manages telephone communications by answering, transferring calls, or taking messages, and handles inquiries related to the facility, providing accurate information to callers and visitors. The role also includes sorting and distributing incoming mail and managing outgoing correspondence, along with copying, filing, and updating both paper and electronic documents to support the administrative functions of the hospital. Inventory management forms part of the responsibilities, requiring coordination with supply vendors to ensure the office remains well-stocked.

This position requires a high level of customer service skills, as the receptionist plays an essential role in creating a welcoming atmosphere and facilitating efficient hospital operations. While the role primarily supports evening and weekend shifts, it is vital to the continuous functioning of the hospital’s administrative services during these hours. The hospital values flexibility and the ability to perform a range of tasks as assigned, maintaining a professional demeanor in a potentially fast-paced and sensitive healthcare environment.

As Capitol Park Mental Health Hospital strives to provide equal employment opportunities, the receptionist role is open to all qualified applicants without discrimination. The hospital’s commitment to diversity and inclusion aligns with its mission to offer supportive care to both patients and employees. This role offers an opportunity to contribute meaningfully to a vibrant healthcare setting, gaining experience in hospital administration and patient interaction. Although the salary details are not specified, the position's contribution to the hospital's operational success highlights its importance within the team.

Job Requirements

  • High school diploma or equivalent
  • Ability to work evenings from 3 p.m. to 7 p.m.
  • Ability to work weekends from 10 a.m. to 6 p.m.
  • Strong communication skills
  • Ability to follow office procedures
  • Willingness to perform additional duties as assigned

Job Qualifications

  • High school diploma or equivalent required
  • Experience in general clerical or receptionist duties preferred
  • Strong communication and interpersonal skills
  • Ability to maintain security protocols
  • Proficiency in handling telephone systems and office equipment
  • Basic knowledge of inventory management

Job Duties

  • Perform general clerical duties in accordance with office procedures
  • Greet, welcome and direct visitors, vendors and guests
  • Notify facility personnel of visitor arrivals
  • Monitor guest logbook and issue visitor badges when required
  • Manage inventory and coordinate with supply vendors
  • Answer, transfer telephone calls or take messages
  • Handle facility inquiries and provide information
  • Sort and deliver incoming mail and send outgoing mail
  • Copy, file and update paper and electronic documents
  • Perform other functions and tasks as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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