Receptionist - Leader Bank Pavilion

Live Nation Entertainment is the world's leading live entertainment company, encompassing several global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized globally as the leading event ticketing service, with more than 500 million tickets sold annually and serving over 12,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment worldwide, promoting over 40,000 shows and more than 100 festivals every year for nearly 4,000 artists across 40 countries. This extensive network not only highlights Live Nation's dominance in live music but also fuels Live Nation Media & Sponsorship's ability to design and implement strategic music marketing programs that connect over 1,000 brands with approximately 98 million fans attending events annually.

Live Nation's Concerts Division is the heart where tours are created, artists engage with their fans, and live music comes to life. From numerous owned or operated amphitheaters to a robust global touring team, and encompassing ticketing, venue operations, marketing, and sales, Live Nation fosters an upbeat, fun, and inclusive work culture abundant with growth opportunities. Employees enjoy numerous perks such as free concert tickets, dog-friendly offices, and progressive benefits like student loan reimbursement and adoption/fertility support. This culture and dedication to employee well-being have led Live Nation to be certified as a Great Place to Work and be recognized among People Magazine's "50 Companies that Care."

The Receptionist role at Leader Bank Pavilion is an exciting seasonal, part-time opportunity to be a vital part of a busy outdoor amphitheater environment. This venue hosts concerts, commencements, and various events with a dynamic schedule running from March through October each year. The Receptionist will be the first line of contact for guests, providing exceptional front-line guest services both in person and through phone and email communications. This role is essential in representing Live Nation and the Leader Bank Pavilion professionally to all visitors, business partners, and artists visiting the venue.

The position demands previous experience within an entertainment venue and prior office experience to effectively manage the diverse tasks of office administration, guest services, and special projects. Office duties include answering and returning phone calls, greeting visitors and staff, ordering supplies, and maintaining a clean and organized office. Additionally, the role requires adapting quickly to the dynamic nature of live events, including changes in schedules, artist needs, and audience interactions.

Customer service is a core element of this role, requiring courteous and professional responses to guest inquiries, complaints, and feedback regarding events. The Receptionist will also keep updated on show timings, assist with lost and found items, log and mail packages or letters for different departments, and maintain an outstanding knowledge of guest service protocols and service recovery practices.

This part-time seasonal position reports to the Operations Manager with hours fluctuating based on the season, roughly 20-30 hours weekly during March-April and increasing to 30-40 hours from May to October. Compensation for this role ranges from $16.00 to $20.00 per hour, based on qualifications, experience, and location, with an emphasis on Colorado compliance standards. The job also includes responsibilities such as maintaining a safe and positive environment within the venue and assisting with staffing and orientation initiatives.

Live Nation values diversity, equity, and inclusion, fostering an environment where every employee is encouraged to bring their authentic self to work. They provide accommodations for individuals with disabilities and ensure equal employment opportunities regardless of a wide range of protected characteristics. This welcoming environment supports both career development and work-life balance, allowing employees to thrive personally and professionally.

This role is ideal for someone passionate about live music and entertainment, with strong communication skills, attention to detail, and the adaptability required to thrive in a fast-paced entertainment setting. If you have a background in entertainment venue operations and office administration, and you are eager to contribute to a leading live entertainment company, this Receptionist role at Leader Bank Pavilion presents an excellent opportunity to join a supportive and exciting team environment.