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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $20.00
Work Schedule
Flexible
Benefits
Free concert tickets
Dog-friendly offices
student loan reimbursement
adoption support
fertility support
progressive benefits
Paid Time Off
Job Description
Live Nation Entertainment is the world's leading live entertainment company, encompassing several global market leaders including Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is recognized globally as the leading event ticketing service, with more than 500 million tickets sold annually and serving over 12,000 clients worldwide. Live Nation Concerts stands as the largest provider of live entertainment worldwide, promoting over 40,000 shows and more than 100 festivals every year for nearly 4,000 artists across 40 countries. This extensive network not only highlights Live Nation's dominance in live music but also fuels Live Nation Media & Sponsorship's... Show More
Job Requirements
- Must be at least 18 years or older
- Prior office experience
- Experience working in an entertainment venue
- Ability to work flexible hours seasonally
- Excellent communication skills
- Attention to detail
- Ability to handle multiple tasks in a fast-paced environment
Job Qualifications
- One year of office experience
- Prior experience working in an entertainment venue
- Degree in music business or entertainment management is a plus
- Great attention to detail and ability to work against deadlines
- Strong strategic thinking and creative problem-solving skills
- Excellent verbal, written and interpersonal communication skills
- Acute sense of judgment, tact and diplomacy
- Ability to sit, type, walk and occasionally lift 25 lbs plus using proper lifting techniques
Job Duties
- Represent Live Nation and Leader Bank Pavilion to all venue visitors, including business partners and artists, in a professional way
- Adapt to the needs of diverse artists, audiences, changing schedules, and varying tour sizes
- Perform office duties such as answering/returning phone calls, greeting visitors/staff, ordering office supplies, and maintaining a clean office environment
- Provide customer service by responding professionally to emails regarding guest complaints, questions, and comments about events
- Maintain knowledge of show schedules and adapt to changes
- Manage filing, lost and found items, mailing packages/letters for various departments
- Maintain working knowledge of guest services programs and service recovery practices
- Uphold venue policies to maintain a fun, friendly, and safe environment
- Assist with staffing and orientation initiatives
- Perform other tasks as assigned by Operations Manager and Experience Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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