Receptionist - Leader Bank Pavilion

Boston, MA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $20.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

student loan reimbursement

adoption support

fertility support

Free concert tickets

Job Description

Live Nation Entertainment stands as the world's premier live entertainment company, encompassing renowned global leaders such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster leads the event ticketing industry worldwide, selling over 500 million tickets annually and serving more than 12,000 clients across the globe. Live Nation Concerts holds the distinction of being the largest live entertainment provider worldwide, promoting over 40,000 shows and more than 100 festivals each year, supporting nearly 4,000 artists across more than 40 countries. These enterprises enable Live Nation Media & Sponsorship to craft strategic music marketing programs, connecting over 1,000... Show More

Job Requirements

One year of office experience
Prior experience working in an entertainment venue
Must have excellent communication skills
Ability to handle multiple tasks and deadlines
Ability to maintain a professional demeanor with diverse audiences
Ability to adapt to changing schedules and circumstances
Physical ability to sit, type, walk, and lift 25 pounds as needed

Job Qualifications

Minimum one year office experience
Prior experience working in an entertainment venue
Degree in music business or entertainment management preferred
Excellent verbal, written, and interpersonal communication skills
Strong strategic thinking and creative problem-solving abilities
Attention to detail and the ability to meet deadlines
Acute sense of judgment, tact, and diplomacy
Ability to sit, type, walk, and occasionally lift 25 pounds using proper techniques

Job Duties

Represent Live Nation and Leader Bank Pavilion to all venue visitors including business partners and artists in a professional way
Adapt to the needs of diverse artists, audiences, scheduling changes, and tours of varying sizes
Perform office duties including answering and returning phone calls, greeting visitors and staff, ordering office supplies, and maintaining a clean office environment
Respond professionally to guest emails regarding complaints, questions, and comments, ensuring customer needs are understood and addressed
Maintain daily knowledge of event schedules including run of the show and set times, adapting to changes
Handle filing, lost and found logging, mailing packages and letters for various departments including delivery of claimed items to guests
Maintain working knowledge of guest services programs and service recovery practices
Uphold a fun, friendly, and safe environment throughout the venue while enforcing venue policies and escalating concerns to management as needed
Assist with staffing and orientation initiatives
Perform other tasks as assigned by Operations Manager and Experience Manager

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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