Receptionist - Law Firm

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
employer 401k contribution
Annual bonus
paid parking
Paid Time Off
Paid holidays
Employer sponsored volunteer opportunities

Job Description

Hankey Marks & Crider is a well-established law firm located in the heart of downtown. Known for providing dedicated legal services, this firm has built a strong reputation for client advocacy and professional excellence. At Hankey Marks & Crider, the priority is not only on legal expertise but also on creating a supportive and efficient office environment that helps clients feel welcomed and valued from their very first interaction. The firm values reliability, compassion, and a high standard of client service, which are reflected in their day-to-day operations and employee expectations.

The role available is for an entry-level Receptionist or Receptionist with 1-2 years of experience, offering a fantastic opportunity for those eager to join a dynamic and growing legal team. The Receptionist acts as the voice of the firm, being responsible for the initial interaction with clients, which significantly shapes their impression of the firm. This position is essential in ensuring smooth communication flow, managing the front desk, and maintaining an organized and welcoming reception area.

Key qualities sought in a candidate include being detail-oriented, possessing a passion for helping others, and a strong work ethic. The ideal Receptionist should thrive in a fast-paced environment, enjoy engaging with people, and demonstrate excellent organizational and time management skills. Cheerfulness, compassion, and reliability are critical traits, as these reflect the firm's commitment to client care.

Training is provided for the use of a complex multiline phone system and the firm's database management, ensuring that all employees have the tools and knowledge to succeed. The position entails Monday through Friday work hours, from 8:30 a.m. to 5:00 p.m., with no required overtime. This is an in-office position, emphasizing the importance of a dedicated, professional presence to greet and assist clients upon arrival.

Compensation for this role ranges from $16 to $18 per hour, determined by relevant experience. Alongside competitive pay, Hankey Marks & Crider offers an attractive benefits package to support the wellbeing and satisfaction of their employees. Some of these benefits include comprehensive health, dental, and vision insurance, life insurance, employer 401(k) contributions, annual bonuses, paid parking, and generous paid time off, including paid set holiday dates. The firm also encourages community engagement through employer-sponsored volunteer opportunities.

Joining Hankey Marks & Crider means becoming part of a team dedicated to justice and making a meaningful impact in the lives of their clients. The Receptionist role offers a solid foundation for those aspiring to build a career in the legal industry, providing valuable experience in client interaction and office administration.

Job Requirements

  • high school diploma or equivalent
  • experience with multiline phone systems or willingness to learn
  • ability to use a database system after training
  • strong communication skills
  • good organizational skills
  • cheerful and compassionate attitude
  • reliable and punctual
  • willingness to work in an in-office setting Monday through Friday from 8:30 a.m. to 5:00 p.m.

Job Qualifications

  • high school diploma or equivalent
  • 1-2 years of experience as a receptionist preferred but not required
  • excellent communication and interpersonal skills
  • ability to learn new software and phone systems
  • strong organizational and time management skills
  • friendly and professional demeanor
  • capability to work in a fast-paced environment

Job Duties

  • handle a busy multiline phone system
  • manage client inquiries at the reception desk
  • maintain organized and neat reception area
  • assist with database system operations after training
  • provide a welcoming and professional first impression to clients
  • manage time effectively to handle fast-paced work environment
  • demonstrate reliability and compassion in all client interactions

Job Criteria

Experience

Entry Level (1-2 years)


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