Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Benefits
competitive health plan options
dental coverage
vision coverage
Tuition Assistance
family forming benefits
Employee Discounts
comprehensive Total Rewards program
Job Description
Henry Ford Health is a prominent healthcare organization based in Detroit, Michigan, renowned for its comprehensive and patient-centered approach to health services. With a robust network comprising 13 hospitals and numerous ambulatory care locations, Henry Ford Health delivers a full continuum of care ranging from primary and preventative services to complex specialty treatments. The organization is deeply committed to advancing healthcare excellence through its investment in the Future of Health: Detroit initiative, a $3 billion project centered on developing a cutting-edge academic healthcare campus that fosters innovation and improved patient outcomes. As one of the nation’s most respected academic medical... Show More
Job Requirements
- High school diploma equivalency
- one year of applicable cumulative job specific experience required
- required professional licensure or certification if applicable
- flexibility in work schedule
- availability to work weekends and holiday shifts
- strong communication and interpersonal skills
- ability to multitask in a fast-paced environment
Job Qualifications
- High school diploma or equivalent
- one year of applicable cumulative job specific experience
- required professional licensure or certification can be used in lieu of education or experience
- three years of customer service experience preferred
- six months of hospital or physician office experience preferred
- ability to work in a team setting
- flexibility in work schedule
Job Duties
- Receives, screens, routes and responds to incoming telephone calls
- takes accurate messages and ensures timely delivery
- greets guests and provides appropriate assistance and information
- performs additional clerical duties as assigned
- provides coverage for absent employees
- works required weekends and rotating holiday shifts
- manages scheduling flexibility to meet department needs
Job Location
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