Receptionist (in office)

First American's Direct division specializes in providing comprehensive title insurance protection and professional settlement services for real estate transactions including purchases, refinances, and equity loans. Established in 1889 and publicly traded on the NYSE under the ticker FAF, First American has built a strong legacy and reputation as a leader in the real estate services industry. The company has always placed a deep emphasis on its people, fostering an inclusive and empowering work environment where employees are encouraged to innovate, grow, and contribute to the company’s ongoing success. This commitment to a people-first culture has earned the company numerous recognitions such as being named one of the Fortune 100 Best Companies to Work For for eleven consecutive years. First American has also been widely acknowledged as a great workplace for women, diverse communities, and LGBTQ+ employees, along with receiving accolades from over 50 regional best places to work lists.

Joining the Scottsdale, AZ branch of First American means becoming part of a passionate team dedicated to delivering extraordinary customer experiences in the real estate industry. This team values strong interpersonal skills and exceptional service as foundational to standing out in the industry. The open role is based at the Scottsdale office located at 6263 N. Scottsdale Road, Suite 110, providing an in-office environment that supports collaboration and dynamic team synergy. This position is ideal for someone who enjoys engaging with customers and colleagues alike and who thrives when contributing to a team-oriented workplace. The daily responsibilities play a vital role in the success of the branch and ensure smooth operational flow.

The role involves a combination of customer service, clerical, and office support duties. Professionals in this position will greet and interact with visitors and customers, manage incoming phone calls efficiently, and provide essential administrative support including gathering, reviewing, and preparing documentation, maintaining accounts, and scheduling appointments. Additional tasks include assembling document packages, sorting and routing mail, and managing the ordering of office supplies and equipment. These duties require a meticulous, organized, and proactive individual who is passionate about helping others and committed to contributing to a highly collaborative work culture.

Candidates who excel in this role typically have strong verbal and written communication skills, a good working knowledge of Microsoft Office applications, and a dedication to meeting commitments and exceeding customer expectations. Previous experience working in an office or customer-facing environment is preferred, and a minimum of a high school diploma or equivalent is required. This is an exciting opportunity to join a company that embraces individual uniqueness and diversity as vital to its continued success and offers a stable yet dynamic workplace where you can thrive and truly make a difference.

First American values diversity, equity, and inclusion deeply and cultivates an authentic culture where all employees feel welcome and empowered. By joining this team, you become part of a workplace that celebrates your entire unique self and ensures equal opportunity for all. Moreover, the company offers a comprehensive benefits package that includes a range of wellness and financial perks, designed to support the well-being and professional growth of each employee. This role presents a chance not just for employment, but for meaningful career development within a renowned company dedicated to its people and customers.