Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program
discount programs
Job Description
Houston Methodist is a leading health care system renowned for its commitment to compassionate care, innovative medical practices, and outstanding patient services. Established with a mission to provide the highest quality of care in a safe and supportive environment, Houston Methodist continuously strives for excellence through its integrative approach that values integrity, compassion, accountability, respect, and excellence. As a distinguished hospital and health care provider, Houston Methodist serves a diverse community by delivering comprehensive services ranging from primary care to specialized treatments, supported by state-of-the-art medical technology and a collaborative team of health care professionals committed to improving patient outcomes.Show More
Job Requirements
- High school diploma or equivalent
- One year of clerical support or telephonic experience
- Preferably experience in customer service or call center
- Prior hospital or imaging center patient check-in experience preferred
- Strong communication skills
- Ability to multitask and prioritize
- Basic knowledge of office equipment and inventory management
Job Qualifications
- High school diploma or equivalent
- One year of clerical support or telephonic experience
- Experience in customer service or call center environment preferred
- Prior experience checking in patients in a hospital or imaging center preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage a fast-paced environment
- Basic proficiency with office equipment and administrative tasks
Job Duties
- Greet visitors and provide exceptional customer service
- Answer and screen telephone calls professionally
- Address visitor questions and direct inquiries appropriately
- Perform administrative duties such as mail sorting and supply management
- Maintain a clean, organized, and stocked reception area
- Collaborate with team members to support department operations
- Ensure compliance with Houston Methodist's I CARE values and safety protocols
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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