Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $29,781.00 - $40,858.92
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Career advancement opportunities
Life insurance
Job Description
Texas Health and Human Services Commission (HHSC) is a pivotal agency committed to enhancing the well-being and independence of Texans through various health and social services. HHSC plays a vital role in administering state programs that support vulnerable populations, including individuals with disabilities, children, and families in need. As an employer, HHSC is dedicated to fostering an inclusive, supportive work environment where employees find purpose and opportunity for growth. The organization offers comprehensive benefits including fully paid employee health insurance for full-time eligible staff, a defined benefit pension plan, generous leave options, and career advancement pathways. Located in San Antonio,... Show More
Job Requirements
- Graduation from a standard senior high school or equivalent
- some work experience as a switchboard or console operator or as a receptionist
- must have experience in clerical work or data entry
- some knowledge of Microsoft programs such as Word, Excel, and Outlook preferred
- working knowledge of the CISCO telephone system preferred
- must pass fingerprint criminal background check
- must pass pre-employment drug screen
- must pass registry checks including Client Abuse/Neglect Reporting System and other required registries
- must be at least 18 years old
- males between ages 18 and 25 must be registered with Selective Service
- must be willing to work overtime, weekends, and holidays
- must have flexibility in work hours
- must be able to work under moderate supervision and independently
- all employees subject to random drug testing
Job Qualifications
- Graduation from a standard senior high school or equivalent
- some experience as a switchboard or console operator or receptionist
- prior experience in clerical work or data entry
- preferred familiarity with Microsoft Word, Excel, and Outlook
- preferred working knowledge of the CISCO telephone system
- ability to communicate effectively with visitors, staff, and consumers
- ability to prepare and maintain detailed records and reports
Job Duties
- Place, answer, and transfer local and long-distance calls efficiently
- greet visitors and respond to inquiries in a courteous and professional manner
- provide relief coverage for other switchboard operators during illness, vacation, or emergencies
- monitor the fire alarm system and report any issues promptly
- maintain accurate records and files related to switchboard and visitor logs
- operate office equipment including copying documents as needed
- respond to emergency calls both on and off campus
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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