Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
Various health insurance options
401k Retirement Savings Plan Including Employer Match
Paid Time Off
Life insurance
Paid parental leave
short-term and long-term disability
Healthcare and dependent care flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
Additional Employee Perks and Discounts
Job Description
Williams Lea is a globally recognized company with a rich heritage spanning over 200 years. Specializing in delivering highly efficient business process outsourcing solutions, Williams Lea employs over 5,200 talented professionals worldwide. The company is renowned for its strategic use of technology, expertise, and robust processes to support and transform complex and highly regulated business environments. At its core, Williams Lea is committed to continuous innovation and progress, helping businesses thrive by adapting to an increasingly digital and virtual landscape. As the company moves into its third century of operation, it emphasizes sustainable growth and forward-thinking approaches to service delivery,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year professional experience preferably in hospitality restaurant or housekeeping industry
- Able to make independent decisions that conform to business needs and policy
- Strong interpersonal communication skills
- Excellent organizational skills
- Ability to meet deadlines and complete projects timely
- Strong attention to detail
- Ability to work well in a team
- Professional attire and demeanor
- Good written communication skills
- Good problem solving skills
- Ability to work in fast paced environment
- Ability to work on multiple projects simultaneously
- Ability to operate basic audio/visual equipment
- Professional telephone demeanor
- Ability to anticipate client needs
- Self-motivated with positive attitude
- Proven customer service skills
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year professional experience preferably in hospitality restaurant or housekeeping industry
- Able to make independent decisions that conform to business needs and policy
- Strong interpersonal communication skills required
- Excellent organizational skills required
- Must be able to meet deadlines and complete all projects in a timely manner
- Strong attention to detail is required
- Must work well in a team environment
- Professional attire and demeanor required
- Good written communication skills
- Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to work in a fast paced high-energy environment
- Ability to work on multiple projects simultaneously
- Ability to operate basic audio/visual equipment
- Professional telephone demeanor
- Ability to anticipate client's needs for meetings and events
- Must be self-motivated with positive can-do attitude
- Proven customer service skills are required in order to create maintain and enhance customer relationships
Job Duties
- Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately
- Set up conference rooms according to client's request including audio/visual equipment food beverages utensils ice etc
- Clean up conference rooms after use and return property to vendors if necessary
- Prepare coffee and other beverages in assigned kitchens each morning
- Clean up coffee makers in each kitchen in the evening
- Communicate with supervisor or client on meeting request concerns or deadline issues
- Maintain inventory of catering supplies and order supplies as needed
- Place orders for food and beverages for use during meetings
- Assist in training new hires
- Prioritize work flow
- Answer telephone in hospitality center
- Adhere to Williams Lea Tag policies in addition to client site policies
- Use equipment and supplies in a cost efficient manner
- Must be able to lift up to 50 lbs on a regular basis
- Provide back-up support to Reception and/or Office Services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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