Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
Various health insurance options
Wellness plans
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
401k retirement savings plan
employer match
Paid Time Off
Life insurance
Paid parental leave
short-term disability
long-term disability
Healthcare flexible spending accounts
dependent care flexible spending accounts
Domestic Partner Coverage
Commuter Benefits
Legal Assistance
Employee assistance program
Additional employee perks
Employee Discounts
Job Description
Williams Lea is a renowned global business process outsourcing company with a rich heritage spanning over 200 years. With a workforce exceeding 5,200 dedicated employees worldwide, Williams Lea has continually evolved and adapted to thrive in complex and highly regulated environments. The company leverages a powerful combination of technology, expertise, and streamlined processes to deliver exceptional business support services. Known for its commitment to innovation and progress, Williams Lea helps businesses harness the power of digitization and virtualization to stay competitive and efficient in today's rapidly changing world. The company is grounded in values of equal opportunity and inclusive employment,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 1 year professional experience preferably in hospitality restaurant or housekeeping industry
- Able to make independent decisions that conform to business needs and policy
- Strong interpersonal communication skills required
- Excellent organizational skills required
- Must be able to meet deadlines and complete all projects in a timely manner
- Strong attention to detail is required
- Must work well in a team environment
- Professional attire and demeanor required
- Good written communication skills
- Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to work in a fast paced high-energy environment
- Ability to work on multiple projects simultaneously
- Ability to operate basic audio/visual equipment
- Professional telephone demeanor
- Ability to anticipate client’s needs for meetings and events
- Must be self-motivated with positive can-do attitude
- Proven customer service skills are required in order to create maintain and enhance customer relationships
Job Qualifications
- High school diploma or equivalent
- Minimum 1 year professional experience preferably in hospitality restaurant or housekeeping industry
- Able to make independent decisions that conform to business needs and policy
- Strong interpersonal communication skills required
- Excellent organizational skills required
- Must be able to meet deadlines and complete all projects in a timely manner
- Strong attention to detail is required
- Must work well in a team environment
- Professional attire and demeanor required
- Good written communication skills
- Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level
- Ability to work in a fast paced high-energy environment
- Ability to work on multiple projects simultaneously
- Ability to operate basic audio/visual equipment
- Professional telephone demeanor
- Ability to anticipate client’s needs for meetings and events
- Must be self-motivated with positive can-do attitude
- Proven customer service skills are required in order to create maintain and enhance customer relationships
Job Duties
- Check conference room and meeting scheduler throughout shift and make note of any changes to ensure meetings are set-up accurately
- Set up conference rooms according to client's request including audio/visual equipment food beverages utensils ice etc
- Clean up conference rooms after use and return property to vendors if necessary
- Prepare coffee and other beverages in assigned kitchens each morning
- Clean up coffee makers in each kitchen in the evening
- Communicate with supervisor or client on meeting request concerns or deadline issues
- Maintain inventory of catering supplies and order supplies as needed
- Place orders for food and beverages for use during meetings
- Assist in training new hires
- Prioritize work flow
- Assist in process improvement ideas
- Answer telephone in hospitality center
- Adhere to Williams Lea Tag policies in addition to client site policies
- Use equipment and supplies in a cost efficient manner
- Must be able to lift up to 50 lbs on a regular basis
- Provide back-up support to Reception and/or Office Services
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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