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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.71 - $23.55
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
Career growth opportunities
Consistent weekday schedule
no weekends or holidays
collaborative culture
Job Description
Mass General Brigham Home Care, Inc. is a distinguished part of the larger Mass General Brigham health care system, a leading not-for-profit organization dedicated to advancing medical care, research, teaching, and community service. Known for its commitment to excellence, Mass General Brigham encompasses a wide array of professionals, including doctors, nurses, researchers, business experts, and technology specialists, all united by a mission to improve patient outcomes and contribute to groundbreaking medical discoveries. Mass General Brigham Home Care extends this mission by focusing explicitly on delivering specialized, patient-centered care in home settings, ensuring continuity and quality of care for patients recovering... Show More
Job Requirements
- High school diploma or equivalent
- 0-1 year receptionist experience preferred
- Proficiency with Microsoft Outlook
- Strong communication skills
- Ability to de-escalate calls
- Reliable and responsible work ethic
- Ability to collaborate with all staff levels
Job Qualifications
- High school diploma or equivalent
- Receptionist experience preferred but not required
- Proficiency with Microsoft Outlook
- Excellent verbal and written communication skills
- Strong customer service skills
- Ability to de-escalate calls and remain calm under pressure
- Demonstrated organizational and multi-tasking abilities
Job Duties
- Perform general clerical and reception responsibilities
- Receive and triage all incoming telephone calls and route them to the appropriate staff
- Receive and greet visitors following sign-in procedures
- Act as a liaison between the public and the organization
- Maintain professionalism and compassion in all communications
- Assist with multi-tasking and prioritization of daily operations
- Collaborate effectively with staff across all levels
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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