Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement savings plan
Paid Time Off
short-term disability
long-term disability
Life insurance
Paid parental leave
paid caregiver leave

Job Description

CenterWell Senior Primary Care, a Humana company, is an industry leader dedicated to providing proactive and preventive healthcare services specifically tailored for seniors. This healthcare organization offers comprehensive services such as wellness visits, physical exams, chronic condition management, screenings, minor injury treatment, and more. With an innovative and personalized care model, CenterWell prioritizes patient-centered experiences by dedicating significant time to listen, learn, and address the various factors impacting patient well-being. Their integrated care teams, comprising physicians, nurses, behavioral health specialists, and other healthcare professionals, spend up to 50 percent more time with patients to ensure compassionate, personalized care that leads... Show More

Job Requirements

  • High school diploma or GED
  • One year or more experience in healthcare or customer service
  • Passion for improving patient experiences
  • Excellent phone etiquette and customer service skills
  • Ability to multitask effectively
  • Strong organizational skills and attention to detail
  • Knowledge of MS Office applications
  • Willingness to participate in TB screening program
  • Ability to work 40 hours per week

Job Qualifications

  • High school diploma or GED
  • Minimum one year of experience in a healthcare setting preferred
  • Strong customer service background in retail, hospitality, or call centers considered
  • Excellent customer service and phone etiquette
  • Team player with a positive attitude
  • Ability to multitask in a fast-paced environment
  • Attention to detail and highly organized
  • Proficiency with MS Office (Word, Excel, Outlook, Access)
  • Familiarity with value-based care models preferred
  • Knowledge of medical terminology preferred
  • Experience with electronic medical records (EMR) systems preferred
  • Bilingual in English and Spanish preferred

Job Duties

  • Receive and route incoming and outgoing telephone calls
  • Accommodate visitors and issue visitor passes
  • Maintain visitor logs and alert appropriate parties of visitor arrivals
  • Operate switchboard or multi-line phone systems and maintain long-distance call logs
  • Take and distribute accurate messages
  • Respond to routine internal and external inquiries
  • Perform miscellaneous administrative duties such as booking meeting rooms, typing, organizing mail, and managing courier packages

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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