Receptionist - Fulltime (82859)

Our hiring organization is a nursing facility dedicated to providing exemplary care and service to its residents. As a reputable healthcare institution, it emphasizes a supportive environment for both patients and staff, aiming to create a welcoming and organized atmosphere. The facility operates with a strong commitment to patient care, an efficient business office, and a nurturing approach to employee development and retention. The team is composed of skilled professionals who work collaboratively to enhance the lives of residents through compassionate care and a well-structured administrative process. By fostering a culture of respect and support, the facility looks to continually improve its services and maintain a high standard of care within the community.

The role of Receptionist is integral to the smooth operation of the facility. This full-time position requires a responsible and communicative individual who will handle important administrative tasks that facilitate effective communication between residents, visitors, staff, and management. The receptionist serves as the first point of contact via telephone and in person, managing incoming calls and directing inquiries to the appropriate personnel. Beyond answering calls, the role includes important responsibilities such as mail distribution, assisting with accounts payable processes by submitting invoices for payment, and supporting the updating of employee phone lists. The receptionist also plays an active part in both resident and staff welfare by assisting in the mailing of monthly resident statements and participating in programs aimed at building census and improving patient care. Additionally, this position contributes to the recruitment and nurturing of staff, aiding in the facility's ongoing goal to retain and develop a skilled workforce. The role demands excellent organizational skills, proficiency with Microsoft Office tools, and the ability to work collaboratively under the guidance of the Business Office Manager and the facility Administrator. Physical demands are moderate, with occasional lifting and carrying, as well as frequent standing, walking, and communication tasks. This position does not require any specific licenses but values communication skills and customer service orientation. Overall, the receptionist is key to ensuring the Business Office works effectively and that the facility maintains an inviting and structured administrative section that supports its healthcare mission.