Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
friendly work environment
Job Description
Fibi Law Firm is a distinguished immigration law firm deeply committed to supporting immigrants as they navigate the complex process of living and working legally in the United States. Founded by immigrants themselves, this firm embodies a rich diversity of cultural perspectives, with its team of professionals fluent in more than eight languages, making it a truly inclusive and supportive environment. The firm is not only a legal service provider but also a community partner dedicated to empowering individuals through comprehensive immigration services. Their mission centers on fostering self-reliance and confidence among clients as they embark on their new life in America, ensuring each client receives compassionate, respectful, and personalized assistance at every step of their immigration journey.
The Receptionist - French Speaking role is a full-time, on-site position based in Philadelphia, PA, offering an exciting opportunity to be the welcoming face of Fibi Law Firm. This role involves managing front desk operations, serving as the first point of contact for clients, and maintaining the firm’s standard of exceptional client care and cultural sensitivity. The Receptionist will greet clients in both English and French, handle inbound and outbound phone communications, coordinate appointments efficiently, and perform a variety of clerical duties such as scheduling, data entry, and correspondence. The ideal candidate is someone with a friendly and professional demeanor, strong organizational skills, and the capability to effectively communicate across language and cultural barriers. Joining Fibi Law Firm means becoming part of a supportive team that values diversity, client care, and community impact, making this role vital to the firm’s ongoing mission to provide accessible and empathetic immigration legal services.
The Receptionist - French Speaking role is a full-time, on-site position based in Philadelphia, PA, offering an exciting opportunity to be the welcoming face of Fibi Law Firm. This role involves managing front desk operations, serving as the first point of contact for clients, and maintaining the firm’s standard of exceptional client care and cultural sensitivity. The Receptionist will greet clients in both English and French, handle inbound and outbound phone communications, coordinate appointments efficiently, and perform a variety of clerical duties such as scheduling, data entry, and correspondence. The ideal candidate is someone with a friendly and professional demeanor, strong organizational skills, and the capability to effectively communicate across language and cultural barriers. Joining Fibi Law Firm means becoming part of a supportive team that values diversity, client care, and community impact, making this role vital to the firm’s ongoing mission to provide accessible and empathetic immigration legal services.
Job Requirements
- high school diploma or equivalent
- proficiency in English and French
- experience in receptionist or front desk roles
- strong communication skills
- customer service experience
- clerical skills including scheduling and data entry
- ability to work full-time on-site in Philadelphia, PA
Job Qualifications
- proficiency in phone etiquette and experience in managing receptionist duties
- strong clerical skills including scheduling, data entry, and handling correspondence
- effective communication skills in both English and French
- exceptional customer service skills with the ability to interact tactfully with diverse individuals
- relevant experience in a professional or client-facing role
- organizational skills and attention to detail
- familiarity with immigration services or legal settings is a plus
- high school diploma or equivalent
- additional administrative training is a bonus
Job Duties
- greet clients in person and over the phone
- handle phone calls and manage front desk responsibilities
- coordinate and schedule client appointments
- perform general clerical duties including data entry and correspondence
- provide exceptional customer service in English and French
- maintain an organized and welcoming reception area
- communicate effectively with clients from diverse backgrounds
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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