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Receptionist - Franchise Location at H&R Block

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H&R Block

Receptionist - Franchise Location

Jacksonville, NC, USA|

Job Overview

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Employment Type

Temporary
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Work Schedule

Flexible
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Benefits

Paid Time Off
Health Insurance
Dental Insurance

Job Description

H&R Block is a renowned tax preparation company widely respected for its commitment to helping individuals and families navigate the complexities of tax filing and financial decision-making with confidence and ease. Established with a dedication to client service and integrity, H&R Block has grown into a trusted brand across the United States, offering seasonal and year-round employment opportunities that cater to diverse professional backgrounds. The company is recognized for fostering an inclusive, supportive workplace where employees are encouraged to develop their skills and contribute meaningfully to client satisfaction and business success.

The role of a Client Service Professional/Receptionist... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in a customer service environment
  • experience working in a fast-paced environment
  • ability to multi-task
  • strong organizational and time-management skills
  • computer proficient with the ability to use microsoft office
  • ability to work flexible schedule and/or in multiple locations
  • sales/marketing experience

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a customer service environment
  • experience working in a fast-paced environment
  • ability to multi-task
  • strong organizational and time-management skills
  • computer proficient with the ability to use microsoft office

Job Duties

  • answer phones and greet clients in a personalized, friendly, and inviting manner
  • match clients with the best-suited tax professional for their needs
  • schedule clients how they would like to be scheduled
  • help to ensure all clients needs have been met during service both in person, over the phone or virtually
  • maintain office cleanliness and organization of resources with team members
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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