Job Overview
Employment Type
Temporary
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
H&R Block is a renowned company specializing in tax preparation services, dedicated to helping clients with their financial and tax-related needs. As a leader in the industry, H&R Block has built a reputation for providing excellent client support through a combination of professional expertise and a client-focused approach. The company is known for its seasonal hiring, particularly for roles such as Client Service Professional/Receptionist, which are essential to maintaining smooth operations during peak tax season. H&R Block places immense value on client service, teamwork, and integrity, striving to empower individuals to make confident, informed decisions about their finances and careers. Joining the team means becoming part of a company that cares deeply about the client experience and aims to deliver personalized, high-quality service.
The role of a Client Service Professional/Receptionist at H&R Block is a crucial position that emphasizes client interaction, organizational skills, and administrative support. As a seasonal employee, you will play a vital role in managing client communications, scheduling appointments, and ensuring that every visitor to the office receives friendly and efficient service. Your daily tasks will involve answering phones, greeting clients warmly, and matching each client with the best-suited tax professional based on their individual needs. This position requires you to multitask effectively, work well under pressure, and keep the office environment organized and welcoming.
Beyond administrative duties, this role offers the rewarding experience of helping others with their tax and financial questions, building relationships that last beyond the tax season. Your contribution will help clients feel supported throughout their interaction with H&R Block, whether in person, over the phone, or virtually. This role demands excellent communication skills, strong organizational capabilities, and proficiency in Microsoft Office. Moreover, the ability to work a flexible schedule and adapt to multiple office locations is a valued asset. If you're enthusiastic about providing top-notch customer service and have experience in fast-paced environments, this seasonal opportunity at H&R Block is a perfect fit for you.
The role of a Client Service Professional/Receptionist at H&R Block is a crucial position that emphasizes client interaction, organizational skills, and administrative support. As a seasonal employee, you will play a vital role in managing client communications, scheduling appointments, and ensuring that every visitor to the office receives friendly and efficient service. Your daily tasks will involve answering phones, greeting clients warmly, and matching each client with the best-suited tax professional based on their individual needs. This position requires you to multitask effectively, work well under pressure, and keep the office environment organized and welcoming.
Beyond administrative duties, this role offers the rewarding experience of helping others with their tax and financial questions, building relationships that last beyond the tax season. Your contribution will help clients feel supported throughout their interaction with H&R Block, whether in person, over the phone, or virtually. This role demands excellent communication skills, strong organizational capabilities, and proficiency in Microsoft Office. Moreover, the ability to work a flexible schedule and adapt to multiple office locations is a valued asset. If you're enthusiastic about providing top-notch customer service and have experience in fast-paced environments, this seasonal opportunity at H&R Block is a perfect fit for you.
Job Requirements
- High school diploma or equivalent
- Ability to work flexible schedule and/or in multiple locations
- Sales/marketing experience
Job Qualifications
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficient with the ability to use Microsoft Office
Job Duties
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients how they would like to be scheduled
- Help to ensure all clients needs have been met during service both in person, over the phone or virtually
- Maintain office cleanliness and organization of resources with team members
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
