Receptionist / Escrow Assistant (in office)

Coral Springs, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Temporary

Hourly

Internship

Consulting

Benefits

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Paid Time Off

Paid sick leave

Employee stock purchase plan

Job Description

First American's Direct division is a leading provider of comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Established in 1889, First American (NYSE: FAF) is a well-respected company that has built its reputation on a strong foundation of trust, expertise, and a people-first philosophy. With over a century of experience, First American has developed a culture that prioritizes its employees, fostering an environment where all team members feel welcomed, supported, and empowered to innovate and grow. This commitment to its workforce has earned the company numerous accolades, including being named to the... Show More

Job Requirements

High school diploma or equivalent
2+ years of escrow-related experience preferred
excellent verbal and written communication skills
strong organizational skills and attention to detail
ability to work in a fast-paced, dynamic environment
proficiency with MS Office suite
ability to adapt quickly to new software and technologies
passion for delivering exceptional customer service

Job Qualifications

High school diploma or equivalent
2+ years of escrow-related experience preferred
passion for helping customers while maintaining a professional and positive attitude
excellent verbal and written communication skills
problem solver with strong organizational skills, detail oriented, natural curiosity with eagerness to learn
ability to quickly adapt to new software applications and technologies
thrives in contributing to a team working together to deliver beyond customer expectations

Job Duties

Greet, interact, and assist visitors and customers
answer and direct incoming phone calls
receive, sort and route mail
assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
communicate regularly with customers during the escrow process flow
interpret various agreements as they relate to escrow closings
work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience

Job Location

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