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Receptionist / Data Entry Clerk - Crossroads - Full time - Days

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $22.85
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off

Job Description

The hiring company is a healthcare-related organization with a dedicated department known as MG - PRIM - NEW HARTFORD. This establishment values the importance of professional, courteous, and efficient administrative and reception services to support daily operations. As a full-time, non-union position, the company offers an inclusive and fair employment environment ensuring candidates are considered without prejudice to age, race, religion, national origin, ethnicity, gender, sexual orientation, veteran status, or disability. Located within the healthcare sector, this facility requires a reliable Receptionist/Data Entry Clerk to provide excellent front desk and administrative support services vital to its smooth functioning. The pay range for this role is competitive, ranging from $16 to $22.85 per hour, aligned with market standards for full-time hourly workers. The scheduled shift is an 8.5-hour day shift, emphasizing consistency and reliable attendance in support of healthcare operations.

The Receptionist/Data Entry Clerk will serve as the first point of contact for visitors and patients, ensuring a warm and welcoming environment upon arrival. This role demands a detail-oriented and organized individual capable of managing multiple front desk duties simultaneously, including greeting visitors, answering phone calls, and handling mail services. Besides front desk reception, the position involves comprehensive data entry responsibilities, such as scanning and maintaining electronic documents, assisting in the preparation and organization of correspondence, and managing agenda materials and notes to support broader departmental operations. Proficiency in Microsoft Office software is essential to effectively navigate daily tasks and communications. This role inherently supports broader healthcare functions by maintaining efficient information flow, enabling service teams to focus on patient care.

Beyond administrative tasks, the Receptionist/Data Entry Clerk plays a critical role in customer service by addressing and escalating complaints professionally and providing program information to visitors and patients. The role requires excellent communication skills and the ability to multi-task in a dynamic environment. The successful candidate is expected to maintain confidentiality and display professional conduct consistent with healthcare service standards. Given the sensitive nature of healthcare services, candidates must be prepared for background verification as part of the employment process. This opportunity is ideal for individuals seeking to develop their career in healthcare administration or customer service within a supportive and well-organized work setting.

Job Requirements

  • hs diploma or equivalent
  • 0-1 years of related experience
  • proficient in Microsoft Office products and software

Job Qualifications

  • hs diploma or equivalent
  • 0-1 years of related experience
  • proficient in Microsoft Office products and software

Job Duties

  • Receive visitors at the front desk
  • Greet, welcome, direct, and announce them
  • Answer, screen, and forward incoming phone calls
  • Receive and sort daily mail
  • Address and escalate customer complaints
  • Provide information about facilities, programs and other services
  • Access and respond to e-mails
  • Scan and maintain documents
  • Perform electronic data entry
  • Assist in the preparation of correspondence and maintain data and correspondence
  • Prepare materials, agenda, notes, and handouts
  • Perform other duties as required

Job Criteria

Experience

Entry Level (1-2 years)


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