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Receptionist / Customer service represenative

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid health insurance
401k Match
Paid vacation
Paid sick leave
Paid holidays
Paid training

Job Description

Terry Labonte Chevrolet Collision Center, located at 1401 Bridford Parkway in Greensboro, North Carolina, is a reputable automotive service provider specializing in collision repairs and customer-centric services. As part of the esteemed Hendrick Automotive Group, the Collision Center is committed to delivering exceptional automotive repair services while maintaining high standards of customer satisfaction and safety. The Center prides itself on its professional team and state-of-the-art facilities designed to serve the Greensboro community and surrounding areas effectively and efficiently. Their dedication extends beyond just repairs to fostering a workplace environment that supports growth, learning, and employee well-being. This commitment to excellence... Show More

Job Requirements

  • Minimum high school diploma or GED
  • Up to 3 years of relevant customer service or administrative experience
  • Basic computer proficiency
  • Ability to attend scheduled shifts including evenings, weekends, and holidays
  • Regular and predictable attendance
  • Ability to perform clerical and administrative tasks
  • Strong communication skills
  • Ability to maintain a clean and safe workspace
  • Must comply with company policies and safety regulations

Job Qualifications

  • GED or high school diploma
  • Associate degree preferred
  • Previous customer service or administrative experience in a high volume environment
  • Strong organizational and interpersonal skills
  • Basic computer skills including Microsoft Office proficiency
  • Effective communication skills
  • Ability to understand and follow instructions
  • Commitment to company core values such as integrity and teamwork

Job Duties

  • Answers incoming calls in a courteous and professional manner
  • Takes accurate messages
  • Directs calls to the appropriate department or person
  • Greets customers as they enter the dealership showroom
  • Directs customers to the appropriate department or person
  • Maintains CSI at or above company standards
  • Maintains an organized, clean and safe work area
  • Participates in required training
  • Records all hours worked accurately in company timekeeping system
  • Follows safeguards rules and regulations
  • Demonstrates the company's core values
  • Complies with company policies and procedures
  • Observes all federal, state, local and company safety rules and regulations in the performance of duties
  • Performs other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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