Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Paid health insurance
401k Match
Paid vacation
Paid sick leave
Paid holidays
Paid training
Job Description
Terry Labonte Chevrolet Collision Center, located at 1401 Bridford Parkway in Greensboro, North Carolina, is part of the Hendrick Automotive Group, which is renowned for its commitment to excellence in the automotive industry. This establishment specializes in providing top-notch collision repair and customer service, making it a trusted destination for vehicle care and maintenance in the region. With a strong focus on quality, customer satisfaction, and innovation, Terry Labonte Chevrolet Collision Center maintains a reputation for professionalism and expertise in vehicle collision repairs. The center operates in a dynamic, fast-paced environment where customer service excellence and technical skill go hand... Show More
Job Requirements
- GED
- previous customer service or administrative experience in a high volume environment desired
- strong organizational skills
- strong interpersonal skills
- basic computer skills to utilize the timekeeping system
- basic knowledge of Microsoft Office products
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- regular and predictable attendance
- scheduled shifts may include evening hours, weekends, and some holidays
- ability to talk or hear regularly
- ability to sit regularly
- ability to use hands to finger, handle, or feel
Job Qualifications
- GED
- previous customer service or administrative experience in a high volume environment desired
- strong organizational skills
- strong interpersonal skills
- basic computer skills to utilize the timekeeping system
- basic knowledge of Microsoft Office products
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- ability to read and comprehend instructions, correspondence, and memos
- ability to add, subtract, multiply and divide
- ability to solve practical problems and deal with a variety of concrete variables
Job Duties
- Answers incoming calls in a courteous and professional manner
- takes accurate messages
- directs calls to the appropriate department or person
- greets customers as they enter the dealership showroom
- directs customers to the appropriate department or person
- maintains CSI at or above company standards
- maintains an organized, clean and safe work area
- participates in required training
- records all hours worked accurately in company timekeeping system
- follows safeguards rules and regulations
- demonstrates the company's core values
- complies with company policies and procedures
- observes all federal, state, local and company safety rules and regulations in the performance of duties
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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