Receptionist Concierge - Richmond Hill

Savannah, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $12.50 - $15.00

Work Schedule

Standard Hours

Day Shifts

Benefits

Health Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional development opportunities

Job Description

Magnolia Manor is a reputable senior living community dedicated to providing compassionate care and exceptional service to its residents. With a warm and welcoming environment, Magnolia Manor strives to ensure every individual, whether a resident, visitor, or family member, feels valued and well-supported. The establishment offers a professional and nurturing atmosphere that promotes comfort, safety, and a sense of community for its senior residents. Magnolia Manor is known for its commitment to quality care and attention to detail, making it a trusted choice for families seeking senior living options.

The Receptionist Concierge position at Magnolia Manor plays a crucial role as the first point of contact for anyone entering the community. This role requires a friendly and professional demeanor, strong organizational skills, and the ability to manage multiple tasks efficiently. The Receptionist Concierge is responsible for welcoming residents, visitors, and staff, answering and directing phone calls, managing mail and packages, and providing concierge-style services to support residents and guests with their needs. Additionally, the Receptionist Concierge assists with administrative tasks and acts as a liaison between staff, residents, and external vendors. This position requires maintaining confidentiality, staying calm under pressure, and working independently without supervision. It offers an excellent opportunity to be part of a caring team that values positive interactions and quality service within a senior living community.

Job Requirements

Minimum high school diploma
some college education preferred
prior experience in senior living or related environment preferred
excellent communication and interpersonal skills
ability to maintain confidentiality
ability to multitask and handle frequent interruptions
must be able to work independently without supervision

Job Qualifications

Must have minimum High School Diploma, some college preferred
previous senior living experience preferred
exceptional communication skills
ability to maintain confidentiality
ability to multitask and work well under pressure
ability to work independently without supervision

Job Duties

Greet residents, visitors, and staff with a friendly and welcoming demeanor
assist in direction and communication of procedures
answer, screen, and direct incoming phone calls professionally
take message and promptly relay to appropriate parties
handle mail and package logistics - receive, sort, and distribute as needed
maintain an orderly, clean, and welcoming reception area to create a positive first impression
support residents and guests with basic concierge-style services - answer questions, provide directions, assist with appointments or light errands
assist with administrative tasks
act as a liaison between staff, residents, and external vendors