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Discovery Senior Living

Receptionist / Concierge PT 6am-2pm

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
comprehensive benefit package
401(k) with employer matching

Job Description

Discovery Management Group is a prominent part of the Discovery Senior Living family of companies, which is highly regarded as a leader in performance, innovation, and lifestyle customization within the senior living industry. Positioned among the two largest senior living operators in the United States, Discovery Management Group manages and enhances senior living communities across the nation. This company emphasizes innovation and operational excellence, continually striving to personalize the lifestyle experience for its more than 6500 residents nationwide. By focusing on these core values, the organization ensures that its senior living communities provide an enriching, comfortable, and supportive environment for... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • Or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Guest and Sign-In Logs as necessary
  • Manages appointments for residents and family members such as hairdresser, transportation, etc
  • Maintains and keeps desk and entry area neat and organized
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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