Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Exact $120,000.00
Work Schedule
Standard Hours
Benefits
Competitive wages
Paid Time Off
Health Insurance
Vision Insurance
Dental Insurance
Telemedicine access
Holiday pay rates
Company paid life insurance
family planning support
short-term disability options
accident coverage
critical illness coverage
Employee assistance program
Retirement Savings Plans
flexible spending accounts
Employee Referral Bonuses
on-demand wages
employee recognition programs
Job Description
Priority Life Care (PLC) is a compassionate senior care provider dedicated to offering dignity, respect, and compassion to individuals in need of assisted living and home care services. As a recognized "Great Place to Work," PLC emphasizes creating an inclusive, supportive, and progressive environment where employees can thrive and make a meaningful difference in the lives of seniors and their families. With a mission to light the way in senior care by balancing affordability and independence, PLC stands out as a leader in the assisted living and home health services industry. The company values integrity, kindness, and professional growth and offers competitive wages, comprehensive benefits, career advancement opportunities, and a supportive workplace culture. At PLC, employees are not just staff members but vital contributors to an empathetic community dedicated to enhancing the quality of life for the elderly.
The Concierge role at Priority Life Care is a vital front-line position providing excellent customer service and acting as the welcoming face of the community for residents, families, visitors, and staff. This role is pivotal in ensuring a positive and seamless experience for everyone entering or exiting the facility. Often the first point of contact, the Concierge manages telephone operations, greets guests warmly, and assists with various administrative duties. The position requires a courteous demeanor, strong communication skills, and adherence to state and federal healthcare regulations. The Concierge exemplifies the company’s values and mission at all times while coordinating visitor traffic, providing information, and responding professionally to inquiries and concerns. Working closely with the Executive Director and other leadership team members, the Concierge helps maintain a safe, welcoming, and efficient environment within the senior living community.
Employees in this role receive competitive pay of $18 per hour along with paid time off and a full range of health plans including vision and dental coverage. Additional benefits include telemedicine access, special holiday pay rates, substantial company paid life insurance, family support services, disability and accident coverage options, retirement savings plans, flexible spending accounts, and employee recognition programs. Priority Life Care fosters personal and professional growth through its dedicated 'Pathway to Promotion' program and values team members who are committed to creating a positive, respectful, and compassionate atmosphere for seniors. If you are passionate about providing outstanding customer service and support within a senior care setting, the Concierge position at PLC offers a rewarding opportunity to contribute to a meaningful mission and be a part of a respected and growing organization.
The Concierge role at Priority Life Care is a vital front-line position providing excellent customer service and acting as the welcoming face of the community for residents, families, visitors, and staff. This role is pivotal in ensuring a positive and seamless experience for everyone entering or exiting the facility. Often the first point of contact, the Concierge manages telephone operations, greets guests warmly, and assists with various administrative duties. The position requires a courteous demeanor, strong communication skills, and adherence to state and federal healthcare regulations. The Concierge exemplifies the company’s values and mission at all times while coordinating visitor traffic, providing information, and responding professionally to inquiries and concerns. Working closely with the Executive Director and other leadership team members, the Concierge helps maintain a safe, welcoming, and efficient environment within the senior living community.
Employees in this role receive competitive pay of $18 per hour along with paid time off and a full range of health plans including vision and dental coverage. Additional benefits include telemedicine access, special holiday pay rates, substantial company paid life insurance, family support services, disability and accident coverage options, retirement savings plans, flexible spending accounts, and employee recognition programs. Priority Life Care fosters personal and professional growth through its dedicated 'Pathway to Promotion' program and values team members who are committed to creating a positive, respectful, and compassionate atmosphere for seniors. If you are passionate about providing outstanding customer service and support within a senior care setting, the Concierge position at PLC offers a rewarding opportunity to contribute to a meaningful mission and be a part of a respected and growing organization.
Job Requirements
- High school diploma or equivalent
- Minimum one year of customer service experience
- Valid drivers license with no moving violations in the last four years
- Ability to pass background screening
- Strong communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent preferred
- A minimum of one year of customer service experience or an equivalent combination of education and experience
- Valid drivers license with no moving violations in the last four years
- Must pass a background screening
- Prior experience in long-term care, home health or related service industries is a plus
Job Duties
- Works as the face of the community by providing a welcoming and informative experience for residents, their families, and the public
- Operates telephones to answer, screen and forward calls, providing information and taking messages
- Greets visitors entering establishment and directs or escorts them to specific destinations
- Performs word processing duties as assigned
- May assist guests in and out of vehicles or wheelchair
- Reports any issues or problems that may arise to the Executive Director
- Complies with state, federal, and all other applicable health care and safety standards
- Assists families and other visitors as needed
- Promotes and exemplifies the Priority Life Care mission and values at all times
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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