Receptionist / Client Services Associate

This opportunity is with a respected company located in St. Paul, MN, specializing in mortgage-related services. The organization prides itself on providing a stable and welcoming work environment where employees can thrive and utilize their organizational skills along with a friendly communication style. As a long-term temporary position with potential to become permanent, this role offers a weekday schedule Monday through Friday from 8:00am to 5:00pm or 8:30am to 5:00pm, coupled with a competitive hourly wage of $20.00 to $23.50. This role is perfect for someone looking for steady employment in a professional setting with opportunities to grow.

The role is for a Receptionist / Client Services Associate who will play a vital role supporting customers through critical mortgage-related milestones. As the first point of contact both in person and over the phone, you will be the friendly face and voice that welcomes individuals involved in mortgage audits. Your main responsibility involves handling reverification processes which ensure accuracy and completeness in the mortgage approvals. The position requires a high degree of detail orientation and the ability to manage multiple software systems effectively.

Additionally, the Receptionist / Client Services Associate prepares and processes both incoming and outgoing correspondence, manages office supplies, and maintains the orderly appearance of common areas. Daily communication and collaboration with team members are essential to ensure smooth operations and adherence to processes. This role calls for someone with strong communication skills and the ability to provide excellent customer service with professionalism and courtesy.

This is an excellent position for individuals who enjoy a balance of administrative responsibilities, customer interaction, and teamwork within a stable, supportive environment. It offers the chance to develop skills in office administration, data entry, and client relations within a mortgage services context, which can be a great stepping stone for a career in financial services or administrative roles.

The position also demands comfort and proficiency with technology and software tools, including Outlook, Word, Excel, and industry-specific programs used for data verification and communication. Attention to detail, ability to multitask, and adaptability to learn new systems are highly valued. The physical requirements are reasonable, involving frequent computer use, occasional light lifting, and the ability to remain seated for most of the day, ensuring the role is accessible to a wide range of individuals.

Overall, this Receptionist / Client Services Associate role offers a fulfilling work experience with growth potential while supporting important processes within the mortgage industry. It encourages a friendly, organized, and collaborative work culture that values each employee’s contribution toward shared goals in client service excellence and operational efficiency.