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VCA Animal Hospitals logo

Receptionist / Client Service Representative

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401k plan
Continuing education opportunities
employee pet discounts

Job Description

VCA Fairmount Animal Hospital is a highly regarded veterinary care provider located in Central New York, boasting an impressive legacy of over 55 years dedicated to exceptional animal healthcare. This modern hospital is known for its commitment to veterinary excellence and is AAHA accredited, meaning it has been rigorously evaluated against approximately 900 standards of veterinary practice. The hospital prides itself on not only its accomplished veterinary staff but also on offering clients a warm, collaborative, and fun atmosphere with a genuine passion and dedication to pet health and well-being. The reputation of VCA Fairmount Animal Hospital is evident in... Show More

Job Requirements

  • Minimum 1-2 years of customer service experience
  • High school diploma or equivalent
  • Availability to work Monday through Friday shifts between 8am and 7pm
  • Ability to communicate clearly and professionally
  • Experience handling payment transactions
  • Basic computer proficiency

Job Qualifications

  • High school diploma or equivalent
  • Minimum 1-2 years of customer service experience
  • Strong communication skills
  • Ability to work effectively in a team environment
  • Prior veterinary experience preferred
  • Strong organizational skills
  • Ability to handle multiple tasks simultaneously

Job Duties

  • Greet visitors warmly and professionally
  • Book appointments efficiently and accurately
  • Handle payment transactions and billing processes
  • Maintain thorough and organized client and patient records
  • Answer telephones and respond to client inquiries promptly
  • Provide empathetic and caring support to pet owners
  • Assist veterinary staff as needed in client service tasks

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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