Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Benefits
Flexible work hours
hybrid work environment
competitive hourly wage
inclusive and supportive workplace culture
opportunities for professional development
Access to recreational facilities
Employee wellness programs
Job Description
The Town of Whitby, located in the heart of Durham Region in the eastern Greater Toronto Area, is a vibrant and rapidly growing community dedicated to fostering a welcoming environment for both residents and employees alike. As the second-largest municipality in the region and one of the fastest-growing communities in Canada, Whitby offers a unique blend of small-town charm combined with the sophistication and amenities of a larger urban center. Positioned on the scenic shores of Lake Ontario and only an hour east of Toronto, Whitby is home to two beautiful heritage downtowns, an award-winning marina, extensive parks and trails,... Show More
Job Requirements
- Secondary school graduation diploma
- One to two years experience working in a customer service environment
- Telephone and cash handling experience
- Demonstrated working knowledge of Microsoft Office Suite including Outlook, Word, Excel
- Demonstrated working knowledge of facility and recreation software ACTIVE Net preferred
- Valid police criminal record check to work with the vulnerable sector
Job Qualifications
- Secondary school graduation diploma
- One to two years experience working in a customer service environment
- Telephone and cash handling experience
- Working knowledge of Microsoft Office Suite including Outlook, Word, Excel
- Working knowledge of facility and recreation software, ACTIVE Net preferred
- Valid police criminal record check to work with the vulnerable sector
Job Duties
- Provide customer service in person at the reception desk through telephone and online
- Deal effectively with customer complaints and inquiries
- Process admissions for Town programs through Point of Sale software
- Provide information and process program registrations
- Sell Town of Whitby retail items
- Provide information on all Town services and policies
- Receive and process payments for services and admissions
- Reconcile daily receipts
- Book and process permits for indoor and outdoor recreation facilities and community centres
- Provide clerical assistance such as preparing documentation, filing, and record keeping
- Assist with other projects and duties as may be required
Job Location
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