Receptionist - Bilingual Spanish & English Required

Cole Health is a well-established healthcare provider with over 24 years of dedicated service to the Houston and Central Texas communities. The company specializes in delivering high-quality Speech-Language, Physical, and Occupational Therapy services aimed at improving children's communication, enhancing their mobility, and fostering greater independence. Known for its commitment to bringing hope and changing lives, Cole Health supports not only its patients but also its employees and physicians to perform at their best through comprehensive therapeutic care. As a community-centered organization, Cole Health takes pride in cultivating a respectful, professional, and collaborative work environment that prioritizes patient confidentiality and adheres strictly to HIPAA guidelines.

The position available is for a Bilingual English/Spanish Receptionist and Interpreter located at 101 Uhland Rd., Suite #112, San Marcos, TX 78666. This role is Monday through Friday from 7:45 AM to 4:45 PM with an hourly pay rate of $14 to $16 per hour. The role requires a unique blend of front desk administrative skills alongside precise and professional interpretation capabilities. The receptionist component centers on warmly greeting clients, efficiently managing the telephones, and maintaining appointment schedules while fostering a welcoming atmosphere in the clinic. The interpreter responsibilities demand exceptional bilingual communication skills to provide accurate verbal and written translations of various therapeutic materials, client documents, and correspondence, ensuring effective communication between English and Spanish-speaking clients and staff.

The ideal candidate will be responsible for managing patient check-ins, answering and redirecting phone calls professionally, and handling administrative tasks such as appointment reminders, maintaining cleanliness in client areas, and processing co-pays, all while ensuring regulatory compliance and confidentiality. As an interpreter, the candidate will assist in translating therapeutic instructions, registration information, and consent forms while demonstrating a comprehensive understanding of therapy-related terminology specific to speech, occupational, and physical therapy. This role also includes assisting with administrative backup duties, participating in team meetings, and contributing to various projects assigned by the management. With an emphasis on teamwork, dependability, and accuracy, the position demands proficiency in Microsoft Office applications and requires the individual to be comfortable multitasking in a dynamic healthcare setting. This is a strategic role designed to support both the administrative efficiency of Cole Health and the clear, culturally sensitive communication that is vital for serving its diverse clientele.