Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $168.00 - $192.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Professional development opportunities
Employee assistance program
Job Description
Cole Health is a reputable healthcare organization dedicated to bringing hope and changing lives within the Houston and Central Texas communities. With a strong presence spanning over 24 years, Cole Health specializes in delivering high-quality Speech-Language, Physical, and Occupational Therapy services. Their mission focuses on helping children improve communication, enhance mobility and achieve greater independence, positioning themselves as a leader in pediatric therapy services. Beyond assisting patients, Cole Health fosters an encouraging environment for employees and collaborating physicians, promoting optimal performance and growth. The company embraces a culture of respect, professionalism, and commitment to community well-being, ensuring comprehensive and compassionate... Show More
Job Requirements
- Bilingual in English and Spanish
- medical receptionist experience preferred
- ability to provide accurate interpretation and translation under pressure
- knowledge of therapeutic procedures and terminology
- proficiency in Microsoft program applications
- adherence to patient confidentiality and HIPAA guidelines
- ability to work flexible hours
- punctual and professional
- ability to work collaboratively in a team environment
Job Qualifications
- High school diploma or equivalent
- associate degree preferred
- one year of interpreting experience or equivalent education and training
- bilingual proficiency in English and Spanish
- expert level Microsoft Office skills
- strong clerical and administrative skills
- ability to multitask effectively
- team player with strong interpersonal skills
- familiarity with therapy-related terminology
Job Duties
- Greet clients
- answer telephones professionally and redirect calls
- maintain daily client schedules and appointment reminders
- collect and process co-pays
- maintain front desk cleanliness and supply stocks
- communicate changes in Medicaid and insurance coverage
- process incoming faxes
- record client cancellations and notify therapists
- attend daily administrative meetings
- translate documents and verbal communications
- provide accurate and high-quality interpretation services
- explain therapeutic procedures using specialized terminology
- maintain patient confidentiality and follow HIPAA guidelines
- serve as administrative backup when necessary
- assist with training administrative team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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