Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Hourly
Rate:
Exact $18.50
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
401K with company match
Employee Discount Program
Training and learning opportunities
Childcare assistance
Job Description
Tricolor Holdings is a renowned integrated retail and financial services company founded in 2007, dedicated to providing vehicle sales and financing services primarily to the Hispanic community in the southwestern United States including Texas, California, Nevada, Arizona, and New Mexico. With over 60 dealerships, seven service centers, and corporate offices, the company has established itself as a trusted leader in the automotive industry by offering customers a seamless and high-quality experience. Tricolor Holdings is committed to improving the lives of its customers through mission-driven service and a strong focus on customer satisfaction. The company embraces a culture rooted in its... Show More
Job Requirements
- High school diploma
- 1 to 3 years of experience in similar role
- bilingual English/Spanish
- outstanding customer service skills
- computer and technical skills comfortable with AutoMas system
- able to pass a drug test and background check
Job Qualifications
- High school diploma
- 1 to 3 years of experience in a similar role
- bilingual English/Spanish
- outstanding customer service skills
- computer and technical skills comfortable with AutoMas system
- able to pass a drug test and background check
Job Duties
- Greet walk-in customers, assist them with the check-in process
- ask about their needs in a professional manner to determine the nature of their visit
- provide a pleasant experience from the moment customers walk into the store
- receive and route incoming phone calls
- answer basic inquiries
- assist the sales team with customer documentation and uploading into the AutoMas system
- print, copy and scan contracts as needed
- diplomatically handle customer complaints and refer them to the appropriate individual for resolution
Job Location
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