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Receptionist (& Campus Services)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $35,360.00 - $37,440.00
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Work Schedule

Rotating Shifts
Flexible
On-call
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Flexible Schedule

Job Description

Pacifica Graduate Institute is a distinguished higher education institution located in CA 93013, USA, known for its commitment to advancing inclusive excellence and offering innovative academic programs in psychology, mythological studies, and related fields. As an Equal Opportunity/Affirmative Action Employer, Pacifica Graduate Institute embraces a diverse workforce and ensures fair consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status. The institution prides itself on fostering a supportive, inclusive, and respectful workplace environment that aligns with its core values and mission to empower students, faculty, and staff.
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Job Requirements

  • High school diploma
  • 1-2 years of general office or receptionist experience
  • customer service experience
  • ability to communicate in English
  • ability to multitask and manage interpersonal relations
  • proficiency in computer use including MS Office
  • availability to work flexible hours including nights, weekends, and varying shifts
  • ability to stand and walk for extended periods
  • ability to lift 20 lbs
  • ability to follow safety and security procedures

Job Qualifications

  • High school diploma required
  • college preferred
  • 1-2 years of general office experience
  • receptionist experience preferred
  • customer service experience
  • ability to interface with multiple departments and outside agencies
  • strong team player with multitasking skills
  • good interpersonal skills both written and oral
  • ability to read, write, and communicate effectively in English
  • bilingual skills preferred
  • basic math skills
  • ability to solve practical problems
  • ability to interpret instructions in various forms
  • PC literate
  • proficiency with MS Office including Word and Excel
  • experience with general office equipment

Job Duties

  • Initiate opening and closing procedures
  • turn on the digital welcome slides
  • greet people and direct them to proper locations
  • answer the Pacifica switchboard and direct calls or transfer information as needed
  • answer basic admissions and general inquiries and transfer calls to Admissions Office for in-depth questions
  • respond to all telephone and electronic inquiries or direct them to the proper venue
  • maintain Lost and Found
  • provide clerical assistance as needed
  • keep concession center clean, organized and fully stocked
  • maintain Safety Log/Daily Report and provide Shift Recap to supervisor
  • create and laminate signs as needed
  • ensure clean and organized lobby area
  • check supply room and report supply needs
  • check in guests and students using the online system
  • trouble-shoot and resolve accommodation complaints
  • report and liaise with Student Services Housing and Dining on residential needs and changes
  • assist in daily mail deliveries
  • maintain inventory of site equipment and supplies
  • monitor calendar for upcoming events and facility set ups
  • follow Receptionist Procedure Information Manual
  • coordinate with facilities on issues
  • provide coverage for campus bookstore as requested
  • follow safety and security procedures
  • execute other duties as assigned including guest and student services work

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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