Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health coaches
Relaxation rooms
Health focused apps
mental health support
Minimal or zero copays
Team member cost sharing premiums
Daycare
Job Description
ThedaCare is a respected and innovative healthcare system dedicated to improving the health and well-being of the communities it serves. Known for its bold vision and ambitious goals, ThedaCare is driven by a shared passion for delivering outstanding care. The organization continually reinvents healthcare by becoming a proactive partner in health, enriching the lives of patients, families, and communities, and striving to create value in all aspects of care delivery. Emphasizing compassion, excellence, leadership, innovation, and agility, ThedaCare fosters a culture where team members are empowered to be catalysts of positive change. They are supported through ongoing opportunities for professional growth, transparent leadership, and a strong commitment to work-life balance. ThedaCare’s benefits illustrate a whole-person approach to wellness, including health coaching, mental health support, accessible and affordable healthcare coverage with minimal copays, and daycare options for team members. Joining ThedaCare means becoming part of an organization that is transforming healthcare by setting higher standards of care, lowering costs, and building a healthier future for all.
ThedaCare is currently hiring a Receptionist to serve as the first point of contact for patients, visitors, and staff at their CIN 3 Neenah Center location in Appleton, Wisconsin. This full-time position, scheduled for 40 hours per week during daytime shifts, is essential for maintaining smooth daily operations and enhancing the patient experience. The Receptionist role involves greeting and directing customers either in person or over the phone, providing clerical support such as triaging calls to appropriate team members, handling mail and electronic communications, and ensuring site security through monitoring visitor access. Additionally, this role includes managing room schedules for internal and external meetings to ensure proper availability and setup, as well as ordering and maintaining inventory of office supplies. Attention to detail, strong communication skills, and a customer service orientation are crucial for success in this role.
Physical demands include the ability to stand, stoop, walk, bend, push, and pull freely, as well as lifting up to 25 pounds. The work environment is office-based, climate controlled, and requires frequent computer and keyboard use involving repetitive motion. This position does not involve exposure to bloodborne pathogens. ThedaCare offers a supportive environment where team members are respected and valued for their contribution to shaping the future of healthcare. If you are a motivated individual with a passion for delivering excellent service and supporting a healthcare mission that makes a real difference in the community, this position at ThedaCare provides a meaningful career opportunity with competitive compensation and comprehensive benefits.
ThedaCare is currently hiring a Receptionist to serve as the first point of contact for patients, visitors, and staff at their CIN 3 Neenah Center location in Appleton, Wisconsin. This full-time position, scheduled for 40 hours per week during daytime shifts, is essential for maintaining smooth daily operations and enhancing the patient experience. The Receptionist role involves greeting and directing customers either in person or over the phone, providing clerical support such as triaging calls to appropriate team members, handling mail and electronic communications, and ensuring site security through monitoring visitor access. Additionally, this role includes managing room schedules for internal and external meetings to ensure proper availability and setup, as well as ordering and maintaining inventory of office supplies. Attention to detail, strong communication skills, and a customer service orientation are crucial for success in this role.
Physical demands include the ability to stand, stoop, walk, bend, push, and pull freely, as well as lifting up to 25 pounds. The work environment is office-based, climate controlled, and requires frequent computer and keyboard use involving repetitive motion. This position does not involve exposure to bloodborne pathogens. ThedaCare offers a supportive environment where team members are respected and valued for their contribution to shaping the future of healthcare. If you are a motivated individual with a passion for delivering excellent service and supporting a healthcare mission that makes a real difference in the community, this position at ThedaCare provides a meaningful career opportunity with competitive compensation and comprehensive benefits.
Job Requirements
- Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance
- Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties
- Use of computers throughout the work day
- Frequent use of keyboard with repetitive motion of hands, wrists, and fingers
- Works in a climate controlled office environment
Job Qualifications
- High School diploma or GED preferred
- Must be 18 years of age
- One year of experience in customer service
Job Duties
- Serves as the first point of contact for ThedaCare to meet customer needs
- Provides clerical support such as triaging calls to appropriate team members
- Receives and sorts daily mail, faxes, and e-mails and distributes as appropriate
- Maintains site security by following safety procedures and controlling access via the reception desk by monitoring log books and issuing visitor/contractor badges
- Maintains room schedule for internal and external customers to ensure rooms are available and set up appropriately
- Orders office supplies and keeps inventory of stock
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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