
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.00 - $25.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
FSA
HSA
401(k)
Paid Time Off
Eligible bonuses
equity
Commissions
Job Description
HUB International Limited is one of the worlds largest and most respected insurance brokers, dedicated to advising businesses and individuals on how to prepare for the unexpected. With a strong presence across North America through more than 450 offices, HUB is committed to providing tailored insurance solutions that ensure peace of mind by protecting what matters most to its clients. The company prides itself on its entrepreneurial culture, depth of industry knowledge, and commitment to advocacy on behalf of its customers, positioning itself as a strategic partner in risk management and insurance planning. HUB provides a dynamic and inclusive work environment with a focus on professional growth and development, financial security, and career satisfaction. The company offers competitive compensation packages, comprehensive benefits, and flexible work options tailored to meet the evolving needs of its workforce.
The role of Receptionist at HUB International plays a crucial part as the first point of contact for all guests and callers. This position involves greeting visitors warmly, answering and routing phone calls efficiently, and providing general administrative support as required. The Receptionist acts as the friendly face and voice of the company, establishing positive first impressions and facilitating smooth communication within the organization. Responsibilities include managing incoming and outgoing mail, scheduling and confirming appointments, assisting with data entry, report preparation, and various office tasks such as filing, photocopying, and document management. This role requires strong communication skills, proficiency in Microsoft Office Suite and Outlook, and the ability to prioritize multiple tasks while maintaining accuracy and professionalism. The Receptionist must be comfortable interacting with all levels of staff and clients, handling inquiries with confidence, and maintaining a courteous and professional demeanor at all times.
HUB International offers this position with an anticipated salary range of $23-$25 per hour, commensurate with experience and geographic location. Working conditions primarily involve a stationary office environment with use of standard office equipment and frequent communication via phone and in-person. HUB emphasizes diversity, equity, and inclusion in its recruitment practices and workplace culture, ensuring equal opportunity for candidates from all backgrounds. The company also values employee well-being and provides multiple benefits including health, dental, vision, life, and disability insurance, as well as financial benefits like 401(k) plans, flexible spending accounts, paid time off, and opportunities for bonuses and commissions depending on the position. Joining HUB means becoming part of a highly regarded organization where employees have access to continuous learning opportunities, entrepreneurial support, and a collaborative atmosphere designed to foster success in the insurance industry.
The role of Receptionist at HUB International plays a crucial part as the first point of contact for all guests and callers. This position involves greeting visitors warmly, answering and routing phone calls efficiently, and providing general administrative support as required. The Receptionist acts as the friendly face and voice of the company, establishing positive first impressions and facilitating smooth communication within the organization. Responsibilities include managing incoming and outgoing mail, scheduling and confirming appointments, assisting with data entry, report preparation, and various office tasks such as filing, photocopying, and document management. This role requires strong communication skills, proficiency in Microsoft Office Suite and Outlook, and the ability to prioritize multiple tasks while maintaining accuracy and professionalism. The Receptionist must be comfortable interacting with all levels of staff and clients, handling inquiries with confidence, and maintaining a courteous and professional demeanor at all times.
HUB International offers this position with an anticipated salary range of $23-$25 per hour, commensurate with experience and geographic location. Working conditions primarily involve a stationary office environment with use of standard office equipment and frequent communication via phone and in-person. HUB emphasizes diversity, equity, and inclusion in its recruitment practices and workplace culture, ensuring equal opportunity for candidates from all backgrounds. The company also values employee well-being and provides multiple benefits including health, dental, vision, life, and disability insurance, as well as financial benefits like 401(k) plans, flexible spending accounts, paid time off, and opportunities for bonuses and commissions depending on the position. Joining HUB means becoming part of a highly regarded organization where employees have access to continuous learning opportunities, entrepreneurial support, and a collaborative atmosphere designed to foster success in the insurance industry.
Job Requirements
- High school diploma or GED required
- 1-2 years of relevant experience
- excellent oral and written communication skills
- ability to handle multiple tasks simultaneously
- proficiency in Microsoft Office Suite and Outlook
- strong interpersonal skills and professional demeanor
- ability to maintain confidentiality
- ability to work in a fast-paced office environment
Job Qualifications
- High school diploma or GED
- ability to effectively and professionally communicate orally and in writing with internal and external customers
- ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
- confidence and demeanor to effectively interact with all levels within the organization
- ability to respond to customer needs, solicit customer feedback to improve service, and handle difficult or emotional customer situations promptly and accurately
- ability to efficiently gather pertinent information and facts, analyze and solve problems timely and thoroughly
- ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy
- knowledge of administrative and office procedures and systems such as word processing, managing files and records, designing forms, and workplace terminology
- proficiency with Microsoft Office Suite and Outlook
Job Duties
- Answers telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- open, read, route, and distribute incoming mail, including scanning and coding/indexing when necessary
- process outgoing mail as needed
- schedule and confirm appointments for clients, customers, or supervisors
- provide administrative support for all departments such as printing, filing, photocopying, data entry, scanning, binding and collating, downloading company reports, mail distribution and mail-outs
- help with data entry, reports, numbers, etc. as assigned
- perform other duties and projects as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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