Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $20.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
company match

Job Description

The hiring company is a professional establishment dedicated to providing exceptional administrative and reception services to its residents and guests. Known for its customer-centric approach, the company operates within a residential or commercial building setting, where it manages daily interactions with visitors and upholds a welcoming atmosphere for everyone entering the premises. Employing a team committed to excellence, the company ensures that its front desk represents the organization’s values through professional conduct, efficiency, and attentiveness. The reception area is a critical point of contact for the company, making the receptionist role essential to maintaining smooth operations, resident satisfaction, and effective communication across departments. The position offered is full-time, with employment benefits that include medical, dental, and vision plans, paid time off, paid holidays, and participation in a 401k plan with company match. Compensation ranges between $19.00 and $20.00 per hour, reflecting competitive wages aligned with industry standards for administrative roles in similar environments.

The receptionist role is a multifaceted position requiring a blend of customer service, administrative, and organizational skills. The chosen candidate will serve as the first point of contact for all residents, guests, and visitors, greeting them warmly and directing them appropriately to ensure a smooth and pleasant experience. Communication forms a cornerstone of the role, with responsibilities including answering phones, responding to queries, and providing comprehensive administrative support. The tasks are diverse and include managing incoming and outgoing mail and packages, filing and scanning documents, assisting with payroll check distribution, as well as maintaining the reception area's cleanliness and professional appearance.

Beyond direct interaction with visitors, the receptionist supports internal staff by maintaining effective working relationships with building personnel and ensuring safety protocols are respected at all times. The role also demands physical capabilities such as lifting and handling packages within set weight limits, and the ability to stand or sit for extended periods, to navigate the property when necessary, and to respond promptly during emergencies.

This full-time position adheres to a regular schedule from Monday to Friday, 8:30 am to 5:00 pm, offering a stable working environment with consistent hours. The company places a strong emphasis on communication skills, multiple language fluency is considered an asset, as well as proficiency in computer usage, specifically Microsoft Windows at an intermediate level. Previous administrative experience and a high school diploma or equivalent education are preferred, ensuring that the receptionist can meet the role's demands confidently and professionally.

Employees in this role can expect to be part of a supportive team with comprehensive benefits and opportunities for occasional travel to attend training and company events. The company also utilizes an Automated Employment Decision Tool (AEDT) to assist in evaluating candidate qualifications, ensuring a fair and objective hiring process that aligns with the company's commitment to equal opportunity. Requests for reasonable accommodations during the hiring process are welcomed, demonstrating the company's dedication to inclusivity and compliance with applicable disability laws.

This receptionist position is ideal for individuals seeking a dynamic role that combines front desk responsibilities with administrative functions within a respected, service-oriented organization. It offers the chance to contribute significantly to the organization’s service delivery and resident experience while benefiting from a full suite of employment benefits and a competitive salary structure.

Job Requirements

  • Ability to lift 30-50 lbs
  • ability to work in an upright standing or sitting position for long periods
  • ability to handle, finger, grasp and lift objects and packages
  • ability to reach with hands and arms
  • ability to communicate, receive and exchange ideas verbally and in writing
  • ability to navigate the property/building as required
  • ability to complete all required forms
  • ability to work extended hours and weekends based on project requirements
  • ability to respond to emergencies timely

Job Qualifications

  • High school diploma or equivalency preferred
  • two years of general administrative experience
  • intermediate proficiency in Microsoft Windows
  • effective written and verbal communication skills
  • multiple language fluency desirable
  • strong customer service, communication and interpersonal skills

Job Duties

  • Greets visitors and clients upon their arrival
  • handles all incoming packages and prepares outgoing packages
  • files and scans various documents
  • receives, sorts, and distributes all mail daily
  • assists with payroll check distribution
  • maintains professional appearance of reception area
  • copies and logs cash receipts daily
  • ensures safety precautions are followed
  • maintains working relationships with building staff
  • performs other duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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