Receptionist

Wichita, KS, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

flexible schedule

Training opportunities

Gym membership

Job Description

Great Clips is a leading hair salon franchise that emphasizes a team approach to delivering exceptional customer experiences from the moment clients check in to the completion of their service. With numerous locations across North America, Great Clips is recognized for convenience, affordability, and quality haircuts in a friendly and fast-paced environment. The company prioritizes creating a welcoming atmosphere for customers, which is reflected in their commitment to superior customer service and efficient salon operations. The salon caters to a broad clientele including families, professionals, and individuals seeking quick yet high-quality hair care solutions.

The role of a Receptio... Show More

Job Requirements

High school diploma or equivalent
availability to work daytime, evenings and weekends
ability to stand for 4-8 hours
excellent communication skills
customer service orientation
basic computer knowledge
team player
flexible schedule
attention to detail

Job Qualifications

High school diploma or equivalent
prior experience in customer service preferred
basic knowledge of salon operations is a plus
strong communication and interpersonal skills
ability to stand for long periods
ability to use point-of-sale systems
friendly and approachable demeanor
problem-solving skills

Job Duties

Warmly greet customers
communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
process transactions and issue receipts
general knowledge of retail products and the ability to make recommendation
manage the flow of customers between check in and the service
maintain cleanliness and sanitation of the front desk and lobby area
manage answering phone
inform customers about services
update customer records with contact information
assist stylists in maintaining salon cleanliness and sanitation
commitment to work a flexible schedule, including peak times
dedication to great customer service
ability to work in a fast-paced environment
ability to efficiently and effectively resolve customer issues

Job Criteria

Experience

No experience required

Job Location

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