Receptionist

VITAS Healthcare is the nation’s leading provider of end-of-life care, committed to delivering compassionate and high-quality hospice services across the United States. As an organization dedicated to serving patients and their families during some of the most challenging times, VITAS combines clinical expertise with compassionate support to improve quality of life for those facing terminal illnesses. Beyond patient care, VITAS provides an enriching environment for its employees, emphasizing professional growth, teamwork, and innovation. With a people-focused approach, VITAS fosters a workplace culture where employees are valued as experts and collaborative team members who make meaningful contributions to the organization's mission.

The Receptionist role at VITAS Healthcare is a critical frontline position that ensures smooth communication and coordination within the organization. This role involves answering incoming telephone calls, determining the purpose of callers, and directing them to the appropriate personnel or departments. The receptionist is responsible for taking and delivering messages, or transferring calls to voicemail when necessary. In addition to managing calls, the receptionist provides callers with information about VITAS, including addresses and directions. Welcoming on-site visitors is also a key part of the role, which involves understanding the nature of their business and announcing their arrival to appropriate personnel. The receptionist monitors visitor access and issues passes as needed, maintaining a secure and welcoming environment.

Beyond telephone and visitor management, the receptionist supports the organization through various clerical duties such as filing, photocopying, and collating documents. This diversity of tasks requires someone who is organized, adaptable, and able to handle multiple responsibilities simultaneously. VITAS Healthcare values candidates with strong communication skills who can engage tactfully with employees and visitors at all levels. A working knowledge of computer systems, including internet navigation and proficiency with software packages like Outlook, Excel, and Word, is essential for efficiently managing daily tasks.

This position is suitable for individuals with one to three years of relevant experience and requires at least a high school diploma or equivalent. Working at VITAS offers not only competitive compensation but also comprehensive benefits including health, dental, vision, life, and disability insurance, a 401(k) plan with company match, tuition reimbursement, paid time off, and employee assistance programs. Many roles offer flexible scheduling options with opportunities to work day or night shifts, weekdays or weekends. Joining VITAS Healthcare as a receptionist means becoming part of a supportive team where your contributions make a real difference and where your voice and purpose are valued every day.