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Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
flexible schedule
team environment
Opportunity for growth
Employee Discounts
Training and Development
supportive management
Positive work culture
Job Description
Great Clips is a leading hair salon brand known for delivering quality hair care services with a customer-first approach. Since its inception, Great Clips has grown to become one of the most trusted names in the hair care industry, emphasizing convenience, affordability, and consistent service. Catering to a wide demographic and operating numerous locations across the country, Great Clips continually invests in training and technology to enhance the customer experience. The company’s commitment to teamwork and high standards ensures that every guest leaves the salon satisfied and eager to return. With a focus on innovation and customer care, Great Clips... Show More
Job Requirements
- Must be at least 16 years old
- Willingness to work flexible hours including evenings and weekends
- Ability to stand for extended periods
- Basic math skills for processing transactions
- Strong customer service orientation
- Effective verbal communication skills
- Ability to maintain a clean and organized workspace
Job Qualifications
- Minimum age of 16 years
- Excellent communication and interpersonal skills
- Basic computer skills for transaction processing and record updating
- Ability to multitask and manage time effectively
- Knowledge of customer service principles
- Ability to work collaboratively as part of a team
- Strong problem-solving skills
Job Duties
- Warmly greet customers
- Communicate and educate customers on Great Clips processes, Online Check-in, and the Wait Time Monitor
- Process transactions and issue receipts
- Make recommendations based on general knowledge of retail products
- Manage the flow of customers between check-in and service
- Maintain cleanliness and sanitation of the front desk and lobby area
- Answer phone calls and direct them appropriately
- Inform customers about services
- Update customer records with contact information
- Assist stylists in maintaining salon cleanliness and sanitation
- Work a flexible schedule including peak times
- Provide excellent customer service
- Resolve customer issues efficiently and effectively
- Work efficiently in a fast-paced environment
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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