Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.25 - $21.50
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
short-term disability
long-term disability
paid family leave
Paid Time Off
Tuition Assistance
Loan assistance
401(k) retirement plan
Free gym membership
Virtual care appointments
mental health services
discount programs
Professional Development

Job Description

PeaceHealth Springfield Rehabilitation Hospital is an exciting new inpatient rehabilitation facility set to open its doors in 2026, located in Springfield. It is part of Lifepoint Health, a renowned diversified healthcare delivery network that spans 29 states across the U.S. and includes over 60 community hospital campuses, as well as numerous rehabilitation and behavioral health hospitals and outpatient centers. Lifepoint Health is dedicated to making communities healthier by providing high quality, compassionate care through a wide continuum of healthcare services. The new PeaceHealth Springfield site will feature cutting-edge technology and equipment, reflecting Lifepoint Health's commitment to advanced healthcare delivery and patient outcomes.

This opportunity offers a chance to join a forward-thinking hospital that values its employees and prioritizes their well-being and professional development. The hospital is focused on creating a positive working environment that supports learning, growth, and meaningful contributions to the community. By joining this team, you will be part of a mission-driven organization committed to healing, hope, dignity, and inclusive care for all patients. Employees are empowered to make a significant impact in shaping how rehabilitation services improve patient quality of life.

The Receptionist role at PeaceHealth Springfield Rehabilitation Hospital is full-time and integral to the hospital's front-facing operations. This position involves greeting patients and visitors warmly upon arrival and ensuring they experience comfort and professional assistance. The receptionist plays a vital role in maintaining excellent guest relations through effective communication and cooperation with patients, licensed practitioners, coworkers, and visitors. This role requires dedication to courteous service in a healthcare environment and performing clerical duties accurately and promptly.

As part of this role, the receptionist will manage incoming telephone and in-person messages, maintain accurate records such as visitor logs and personal belongings, and be familiar with hospital emergency code response procedures to handle situations calmly and correctly. The receptionist will also assist various departments including Assessment and Business Development/Community Relations, supporting special projects and community engagement efforts. Maintaining a clean and presentable lobby area with refreshments helps create a welcoming atmosphere for patients and visitors alike.

Besides offering competitive compensation, PeaceHealth Springfield provides comprehensive benefits including multiple levels of medical, dental, and vision coverage available to both full-time and part-time staff. Employees enjoy financial protection options such as life and accident insurance, critical illness and hospital indemnity plans, disability coverage, paid family leave, and paid time off. There are also opportunities for financial and career growth through higher education tuition assistance, certification support, loan assistance, and a 401(k) retirement package with company matching contributions.

The organization also emphasizes employee well-being with robust mental, physical, and financial wellness programs that include free gym memberships, virtual care access, mental health services, and discount programs. Ongoing professional development and career advancement opportunities are available to all staff to foster continuous learning and success.

With its brand-new facility, advanced equipment, and a team committed to patient-centered care, PeaceHealth Springfield Rehabilitation Hospital offers an extraordinary environment to begin or advance a career in healthcare support services. If you are compassionate, organized, and eager to contribute to a meaningful mission of community health improvement, this role presents a rewarding career path within a supportive and innovative healthcare network.

Job Requirements

  • High school diploma or equivalent preferred
  • Previous clerical and customer service experience preferred
  • Valid driver's license preferred
  • CPR and CPI certified within 30 days of employment
  • May be required to work flexible hours and overtime

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous clerical and customer service experience preferred
  • Valid driver's license preferred
  • CPR and CPI certified within 30 days of employment

Job Duties

  • Greet patients and guests upon arrival and ensure their comfort
  • Demonstrate excellent guest relations in communication and cooperation, assist patients, licensed practitioners, co-workers and visitors in a prompt and courteous manner
  • Record and route telephone and in-person messages accurately, completely, and promptly
  • Maintain an accurate record of visitors each day, personal belongings dropped off, visitation logs, etc.
  • Demonstrate thorough knowledge of hospital emergency code response procedures with ability to call codes through the speaker system in a correct and audible manner
  • Route incoming mail promptly and to the correct departments or individuals
  • Maintain awareness of highly confidential and/or important documents received at the hospital
  • Assure lobby area is clean and presentable, with appropriate beverages and snacks for patients and visitors
  • Assist Assessment and other departments as required
  • Offer assistance to the Business Development/Community Relations Department with respect to special projects and community involvement
  • Maintain professionalism in a variety of stressful situations

Job Criteria

Experience

Mid Level (3-7 years)


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