Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Competitive salaries
weekly pay
401(k) match
Mental Health Support Program
Student loan repayment
Tuition Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
First-time homebuyers program
HSA/FSA
Job Description
Trilogy Health Services is a renowned senior living provider dedicated to delivering exceptional healthcare services across the Midwest. As a company recognized by Fortune as one of the Best Places to Work in Aging Services and rated among Glassdoor's Top 100 Best Companies to Work For, Trilogy truly stands out for its commitment to both its residents and its employees. The company prides itself on fostering an inclusive and supportive workplace culture that values diversity, equality, and professional growth. Trilogy Health Services continually strives to be the leading healthcare company in the region by providing compassionate, person-centered care that enhances the lives of older adults. With a comprehensive benefits package including health, dental, and vision insurance, competitive 401(k) match, a student loan repayment program, and comprehensive mental health support, Trilogy invests significantly in employee wellbeing and career development.
The Receptionist role at Trilogy Health Services is a vital position within the organization's operational structure. Serving as the first point of contact for visitors and callers, the receptionist ensures a warm, organized, and efficient front desk experience that aligns with the company’s high standards of hospitality and professionalism. This full-time role offers weekly pay and health benefits starting after the first month, supporting employees in making a meaningful living as they contribute to a caring healthcare environment.
Receptionists play a key role in supporting daily office operations by effectively managing incoming communications, visitor access, and mail handling. The position requires excellent interpersonal and communication skills, as the receptionist greets guests, answers phones, verifies appointments, and assists with various administrative tasks that keep the office running smoothly. This role also emphasizes security awareness through monitoring building access and handling packages and deliveries securely. Trilogy Health Services provides thorough training and a supportive orientation period known as the "blue badge" period, where new hires are encouraged to learn and integrate into the company culture at their pace. This approach ensures that employees feel confident and backed by their team as they grow in their role.
Overall, the receptionist position at Trilogy Health Services is ideal for individuals who are detail-oriented, friendly, and eager to contribute to a meaningful mission that impacts lives positively every day. By joining Trilogy, employees gain access to a vibrant community where professional development is fostered, diversity is celebrated, and real impact is made in senior living care. The company's dedication to employee success is reflected in benefits like tuition reimbursement, a first-time homebuyers’ program, flexible spending accounts, and more, making it an excellent workplace choice for those seeking stability and growth in the healthcare field.
The Receptionist role at Trilogy Health Services is a vital position within the organization's operational structure. Serving as the first point of contact for visitors and callers, the receptionist ensures a warm, organized, and efficient front desk experience that aligns with the company’s high standards of hospitality and professionalism. This full-time role offers weekly pay and health benefits starting after the first month, supporting employees in making a meaningful living as they contribute to a caring healthcare environment.
Receptionists play a key role in supporting daily office operations by effectively managing incoming communications, visitor access, and mail handling. The position requires excellent interpersonal and communication skills, as the receptionist greets guests, answers phones, verifies appointments, and assists with various administrative tasks that keep the office running smoothly. This role also emphasizes security awareness through monitoring building access and handling packages and deliveries securely. Trilogy Health Services provides thorough training and a supportive orientation period known as the "blue badge" period, where new hires are encouraged to learn and integrate into the company culture at their pace. This approach ensures that employees feel confident and backed by their team as they grow in their role.
Overall, the receptionist position at Trilogy Health Services is ideal for individuals who are detail-oriented, friendly, and eager to contribute to a meaningful mission that impacts lives positively every day. By joining Trilogy, employees gain access to a vibrant community where professional development is fostered, diversity is celebrated, and real impact is made in senior living care. The company's dedication to employee success is reflected in benefits like tuition reimbursement, a first-time homebuyers’ program, flexible spending accounts, and more, making it an excellent workplace choice for those seeking stability and growth in the healthcare field.
Job Requirements
- High school diploma or GED
- 0-1 years of related experience
- Ability to sit, stand, bend, reach, stretch, stoop, walk, and move intermittently during working hours
- Ability to lift at least 50 pounds
- Excellent verbal and written communication skills
- Ability to interact effectively with co-workers, supervisors, residents, family members, visitors, vendors, and business associates
- Pass a criminal record check as required by state law
Job Qualifications
- High school diploma or GED
- Strong communication and interpersonal skills
- Ability to operate multiline phone systems
- Basic proficiency with office software and equipment
- Ability to maintain a professional and welcoming demeanor
- Strong organizational and multitasking abilities
- Previous customer service or receptionist experience is a plus but not required
Job Duties
- Answers incoming phone calls and routes them to the appropriate staff members
- Greets visitors warmly and provides assistance as needed
- Checks in guests and ensures they follow proper sign in procedures
- Verifies visitor appointments and notifies staff of arrivals
- Lets authorized individuals into the building and monitors access to maintain security
- Maintains a clean, organized, and professional reception area
- Receives inbound mail, packages, and deliveries
- Sorts and distributes mail to the correct departments or individuals
- Logs deliveries and ensures timely pickup
- Supports general administrative tasks such as filing, scanning, and scheduling
- Communicates effectively with internal teams to ensure smooth office operations
- Other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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