Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.35 - $18.00
Work Schedule
Standard Hours
Benefits
competitive pay
medical benefits
Paid vacation
Holidays
Professional workplace
Non-smoking workplace
Drug Free Workplace
Opportunity for advancement
Direct Deposit
401(k) with Company Match
Job Description
Victory Automotive Group is a family owned and operated dealership network established in 1997. With over 50 locations across the United States, Victory Automotive Group has built a strong reputation for excellence in automotive sales and service. The company prides itself on providing outstanding opportunities for its employees, delivering exceptional customer service, and making a positive impact on the communities it serves. Victory Automotive Group represents multiple automotive manufacturers, continually improving its dealerships and services to meet customer needs with 100 percent satisfaction. The group is committed to creating a professional and welcoming environment for both customers and staff. As an Equal Opportunity Employer, Victory Automotive Group values diversity and inclusiveness in its workforce, encouraging qualified candidates from all backgrounds to apply.
The role of Dealership Receptionist at Victory Automotive Group is a key frontline position responsible for managing the first point of contact for customers and visitors. This position requires a friendly, courteous, and professional demeanor, as the receptionist is often the face of the dealership. The receptionist handles incoming phone calls and directs visitors to the appropriate departments, ensuring a smooth and efficient customer experience. This role demands excellent communication skills, strong organizational abilities, and proficiency in computer and telephone systems. The ideal candidate will have some prior experience in front desk or administrative roles and a strong commitment to customer service. The receptionist also performs various administrative tasks to support the dealership's daily operations and occasionally participates in staff meetings and training sessions.
Victory Automotive Group offers competitive pay commensurate with experience, along with comprehensive benefits including medical coverage, paid vacation and holidays, and a professional, drug-free work environment. The company fosters an atmosphere of opportunity and growth, encouraging advancement within the organization. This position is perfect for individuals who enjoy working in a dynamic, team-oriented environment and are passionate about delivering excellent customer service in the automotive industry. If you are dependable, safety-conscious, and possess a professional appearance and strong work ethic, this opportunity at Victory Automotive Group could be the perfect next step in your career. Join Victory Automotive Group's team and become part of a company dedicated to employees, customers, and community.
The role of Dealership Receptionist at Victory Automotive Group is a key frontline position responsible for managing the first point of contact for customers and visitors. This position requires a friendly, courteous, and professional demeanor, as the receptionist is often the face of the dealership. The receptionist handles incoming phone calls and directs visitors to the appropriate departments, ensuring a smooth and efficient customer experience. This role demands excellent communication skills, strong organizational abilities, and proficiency in computer and telephone systems. The ideal candidate will have some prior experience in front desk or administrative roles and a strong commitment to customer service. The receptionist also performs various administrative tasks to support the dealership's daily operations and occasionally participates in staff meetings and training sessions.
Victory Automotive Group offers competitive pay commensurate with experience, along with comprehensive benefits including medical coverage, paid vacation and holidays, and a professional, drug-free work environment. The company fosters an atmosphere of opportunity and growth, encouraging advancement within the organization. This position is perfect for individuals who enjoy working in a dynamic, team-oriented environment and are passionate about delivering excellent customer service in the automotive industry. If you are dependable, safety-conscious, and possess a professional appearance and strong work ethic, this opportunity at Victory Automotive Group could be the perfect next step in your career. Join Victory Automotive Group's team and become part of a company dedicated to employees, customers, and community.
Job Requirements
- Customer service experience preferred
- Professional and dependable
- Safety and customer service oriented
- Basic computer and internet skills
- Outstanding communication skills
- Professional appearance and work ethic
- Ability to read and comprehend instructions
Job Qualifications
- Customer service experience preferred
- Strong administrative and organizational skills
- Strong phone and computer skills
- Excellent communication and interpersonal skills
- Pleasant and courteous personality
- Ability to read and comprehend instructions
- Professional appearance and work ethic
Job Duties
- Greets all customers in a warm, sincere, and helpful manner
- Directs customers to the appropriate department or point-of-contact
- Manages inbound phone inquiries and routes calls accordingly
- Coordinates questions and issues with the appropriate department personnel
- Provides administrative assistance as needed
- Attends all staff meetings, training, and educational classes as required
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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