Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k)
income protection
Paid Time Off
work-life balance benefits
Job Description
StoryPoint Saline is a respected senior living community located at 6230 State St, Saline, MI. This establishment specializes in providing exceptional care and accommodations for senior residents, focusing on both comfort and a high quality of life. StoryPoint has built its reputation on innovation and compassion, striving continuously to deliver outstanding service within a supportive and engaging environment. The company values dedication, professionalism, and a positive team-oriented culture. With a commitment to growth and advancement, StoryPoint offers roles that reward hard work and provide opportunities for career development within the senior care industry.
The role of Receptionist at StoryPoint Saline is a vital position within their team, designed to ensure that residents, visitors, and staff receive courteous, efficient, and professional service at all times. This part-time position requires the receptionist to work 24 hours per week, spread across various weekdays from 3:30 pm to 7:30 pm, with rotating weekend shifts covering either 7:30 am to 1:30 pm or 1:30 pm to 7:30 pm. The position offers compensation at $14 per hour.
In this role, the receptionist will serve as the first point of contact for all inquiries and interactions coming into the community. Duties include answering telephone calls promptly, managing resident check-ins, and greeting all residents and guests with professionalism and warmth. The receptionist will also support the senior residents by providing personalized experiences aligned with the StoryPoint 1440 approach. Additionally, responsibilities involve distributing applications to prospective employees, referring potential residents and their families to the Leasing Team, and handling mail and internal communications efficiently.
The individual in this role should have excellent Microsoft Office skills, a high school diploma or equivalent, and preferably one to three years of related experience or training. Success in this position requires strong organizational skills, the ability to handle multitasking in a fast-paced setting, and a commitment to maintaining a positive attitude that enhances team performance and productivity.
Working conditions involve tasks such as standing for long periods, effective communication, frequent use of hands to operate keyboards and telephones, and occasional lifting or moving of items up to 25 pounds. The receptionist will also need to be familiar with emergency procedures and the community's emergency call system to ensure the safety and well-being of the residents and staff.
StoryPoint Saline provides a comprehensive benefits package that includes health, dental, vision insurance, 401(k), income protection, and work-life balance benefits designed to support the overall well-being of their employees. This role is ideal for someone seeking a rewarding career in a supportive and dynamic environment dedicated to senior living excellence.
The role of Receptionist at StoryPoint Saline is a vital position within their team, designed to ensure that residents, visitors, and staff receive courteous, efficient, and professional service at all times. This part-time position requires the receptionist to work 24 hours per week, spread across various weekdays from 3:30 pm to 7:30 pm, with rotating weekend shifts covering either 7:30 am to 1:30 pm or 1:30 pm to 7:30 pm. The position offers compensation at $14 per hour.
In this role, the receptionist will serve as the first point of contact for all inquiries and interactions coming into the community. Duties include answering telephone calls promptly, managing resident check-ins, and greeting all residents and guests with professionalism and warmth. The receptionist will also support the senior residents by providing personalized experiences aligned with the StoryPoint 1440 approach. Additionally, responsibilities involve distributing applications to prospective employees, referring potential residents and their families to the Leasing Team, and handling mail and internal communications efficiently.
The individual in this role should have excellent Microsoft Office skills, a high school diploma or equivalent, and preferably one to three years of related experience or training. Success in this position requires strong organizational skills, the ability to handle multitasking in a fast-paced setting, and a commitment to maintaining a positive attitude that enhances team performance and productivity.
Working conditions involve tasks such as standing for long periods, effective communication, frequent use of hands to operate keyboards and telephones, and occasional lifting or moving of items up to 25 pounds. The receptionist will also need to be familiar with emergency procedures and the community's emergency call system to ensure the safety and well-being of the residents and staff.
StoryPoint Saline provides a comprehensive benefits package that includes health, dental, vision insurance, 401(k), income protection, and work-life balance benefits designed to support the overall well-being of their employees. This role is ideal for someone seeking a rewarding career in a supportive and dynamic environment dedicated to senior living excellence.
Job Requirements
- High school diploma
- One to three years related experience and/or training or equivalent combination of education and experience
- Excellent Microsoft Office skills
- Ability to stand for long periods
- Ability to lift or move up to 25 pounds occasionally
- Effective communication skills
- Ability to work independently
- Professional attitude and appearance
Job Qualifications
- High school diploma
- One to three years related experience and/or training
- Excellent Microsoft Office skills
- Strong communication skills
- Ability to multitask efficiently
- Knowledge of emergency procedures
- Professional demeanor
Job Duties
- Answer all telephone calls and properly transfer calls to the appropriate department
- Daily resident check in
- Answering routine telephone inquiries
- Greet all residents and guests in a courteous and professional manner
- Provide 1440 experience to our senior residents
- Distribute applications to prospective employees
- Refer all prospective residents and families to the Leasing Team
- Sort and deliver all mail, internal messages and packages to residents and staff
- Knowledge of resident apartments, in-house facilities and local information
- Reserve the private dining area for residents and guests
- Collect work orders and information for the maintenance director
- Know emergency call system and emergency procedure (fire, medical, and police)
- Perform all accountabilities in a timely and efficient manner following company policies and procedure
- Work independently in a professional atmosphere
- Keep immediate supervisor promptly and fully informed of all situations or unusual matters of significance coming to his/her attention so prompt action can be taken
- Assist with accounting duties as assigned by Property Administrator
- Dress in a professional manner and wear name tag
- As a receptionist, always maintain a positive attitude which supports team performance and productivity
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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