Receptionist

PacificSource is a respected not-for-profit health insurance organization founded in 1933, committed to delivering quality, affordable health care across Idaho, Oregon, Montana, and Washington. With a history rooted in serving its communities, PacificSource has built a strong reputation for promoting health equity and partnering with providers to enhance access to optimal care. The company prioritizes its more than 525,000 members by offering coverage options that support health and wellness, aiming to make a meaningful difference in people's lives.

PacificSource is more than just a health insurance provider; it is a values-driven organization that emphasizes diversity, inclusivity, and support for its employees and the communities it serves. The company fosters a work culture that prioritizes open communication, social justice, equity, and innovation. Employees at PacificSource have opportunities for career development and advancement, supported by competitive wages and a comprehensive benefits package. Recognized for its commitment to workplace excellence—evidenced by awards such as Top Workplace and Healthiest Employer—the organization is focused on creating a healthy, supportive, and dynamic environment for its workforce.

The Front Desk Receptionist role at PacificSource is vital to maintaining the welcoming atmosphere of its offices and ensuring efficient communication between members, visitors, and various departments within the company. This position is responsible for handling telephone and front desk duties with professionalism and courtesy, in line with PacificSource's high customer service standards. The receptionist will be the first point of contact, answering calls, greeting visitors, managing office supplies, and maintaining security protocols. They will also assist in clerical tasks such as processing premium payments, coordinating with building maintenance and vendors, and supporting other departments as needed.

This job is an opportunity to engage directly with customers and colleagues, playing a key role in creating positive experiences for everyone who interacts with PacificSource. The position requires strong communication skills, organizational capabilities, flexibility, and a commitment to teamwork. The role is based in a general office setting with no travel required, and it involves both sitting or standing for extended periods and some physical activities such as light lifting and repetitive motion tasks.

PacificSource offers this position with a salary range from approximately $29,644 to $47,430 annually, with the final compensation depending on the candidate's qualifications and experience. In addition to competitive wages, employees benefit from medical, dental, and vision insurance, paid time off, a 401(k) plan, voluntary opportunities, tuition reimbursement, and much more. The company’s flexible telecommute policy supports work-life balance and employee well-being.

By joining PacificSource, employees become part of a mission-driven culture that values doing the right thing, investing in growth, and actively engaging with communities to improve health outcomes. It is a place where accountability, collaboration, and innovation are encouraged to help team members thrive while making a tangible impact on the lives of thousands of people. The Front Desk Receptionist role is an excellent opportunity for individuals looking to contribute meaningfully, develop their skills in a supportive environment, and grow their career within a remarkable company dedicated to improving healthcare accessibility and equity.