Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
weekly pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) match
Student loan repayment
Tuition Reimbursement
mental health support
HSA
FSA
First time homebuyers program
Job Description
Trilogy Health Services is a leading senior living provider dedicated to delivering exceptional healthcare and supportive services across the Midwest. Recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and ranked among Glassdoor's Top 100 Best Companies to Work, Trilogy prides itself on fostering a work environment that values diversity, inclusion, and employee development. The company is committed to being the best healthcare organization in the region by continually striving for excellence in service, innovation, and workplace culture. With a focus on employee well-being, Trilogy provides competitive salaries, comprehensive benefits, and a strong support system to ensure its team members thrive both personally and professionally.
At Trilogy Health Services, employees start their journey with a unique "blue-badge" period during the first six months. This onboarding phase is designed to provide comprehensive training, orientation, and mentorship, creating a supportive atmosphere where new hires can build confidence, ask questions freely, and integrate seamlessly into the company culture. Even after this period, Trilogy continues to support its workforce, ensuring long-term career growth and satisfaction. The company is an equal opportunity employer that strictly prohibits discrimination and harassment, aligning with all federal, state, and local laws to maintain a respectful and inclusive workplace.
The Receptionist role at Trilogy Health Services is pivotal as it serves as the first point of contact for visitors and callers, shaping the initial impression of the organization. This position demands a welcoming, organized, and efficient professional who can manage front-desk operations skillfully. Typical responsibilities include answering and routing incoming phone calls, greeting and assisting visitors, managing guest check-ins in compliance with security protocols, and handling mail and package distribution. The Receptionist also plays a key administrative support role by performing tasks such as filing, scanning, scheduling, and facilitating effective communication across internal teams to ensure seamless office operations.
This full-time position offers weekly pay and a comprehensive benefits package that kicks in after the first month of employment, including health, vision, dental, and life insurance. Employees also benefit from a competitive 401(k) match, student loan repayment programs, tuition reimbursement, mental health support, and additional perks such as a first-time homebuyers program and access to health savings and flexible spending accounts. Located in Louisville, Kentucky, this role requires physical capabilities including sitting, standing, bending, reaching, and lifting up to 50 pounds, along with excellent verbal and written communication skills.
Overall, the Receptionist role at Trilogy Health Services is an excellent opportunity for those starting their careers or seeking a supportive and rewarding work environment in the senior healthcare industry. It offers a meaningful chance to contribute to a respected organization that values every employee and emphasizes work-life balance, professional development, and community impact.
At Trilogy Health Services, employees start their journey with a unique "blue-badge" period during the first six months. This onboarding phase is designed to provide comprehensive training, orientation, and mentorship, creating a supportive atmosphere where new hires can build confidence, ask questions freely, and integrate seamlessly into the company culture. Even after this period, Trilogy continues to support its workforce, ensuring long-term career growth and satisfaction. The company is an equal opportunity employer that strictly prohibits discrimination and harassment, aligning with all federal, state, and local laws to maintain a respectful and inclusive workplace.
The Receptionist role at Trilogy Health Services is pivotal as it serves as the first point of contact for visitors and callers, shaping the initial impression of the organization. This position demands a welcoming, organized, and efficient professional who can manage front-desk operations skillfully. Typical responsibilities include answering and routing incoming phone calls, greeting and assisting visitors, managing guest check-ins in compliance with security protocols, and handling mail and package distribution. The Receptionist also plays a key administrative support role by performing tasks such as filing, scanning, scheduling, and facilitating effective communication across internal teams to ensure seamless office operations.
This full-time position offers weekly pay and a comprehensive benefits package that kicks in after the first month of employment, including health, vision, dental, and life insurance. Employees also benefit from a competitive 401(k) match, student loan repayment programs, tuition reimbursement, mental health support, and additional perks such as a first-time homebuyers program and access to health savings and flexible spending accounts. Located in Louisville, Kentucky, this role requires physical capabilities including sitting, standing, bending, reaching, and lifting up to 50 pounds, along with excellent verbal and written communication skills.
Overall, the Receptionist role at Trilogy Health Services is an excellent opportunity for those starting their careers or seeking a supportive and rewarding work environment in the senior healthcare industry. It offers a meaningful chance to contribute to a respected organization that values every employee and emphasizes work-life balance, professional development, and community impact.
Job Requirements
- High school diploma or GED
- ability to lift at least 50 pounds
- effective verbal and written communication
- sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours
- willingness to undergo a criminal record check as required by state law
- reliable attendance
- basic computer literacy
- customer service orientation
Job Qualifications
- High school diploma or GED
- 0-1 years of relevant experience
- strong verbal and written communication skills
- ability to operate phone systems and office equipment
- proficiency in basic administrative tasks
- ability to maintain a professional and welcoming demeanor
- capability to lift up to 50 pounds
- strong organizational skills
- ability to work collaboratively within a team
Job Duties
- Answers incoming phone calls and routes them to the appropriate staff members
- greets visitors warmly and provides assistance as needed
- checks in guests and ensures they follow proper sign in procedures
- verifies visitor appointments and notifies staff of arrivals
- lets authorized individuals into the building and monitors access to maintain security
- maintains a clean, organized, and professional reception area
- receives inbound mail, packages, and deliveries
- sorts and distributes mail to the correct departments or individuals
- logs deliveries and ensures timely pickup
- supports general administrative tasks such as filing, scanning, and scheduling
- communicates effectively with internal teams to ensure smooth office operations
- other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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