Receptionist

Oklahoma City, OK, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

supportive work environment

Job Description

Little Light House is a dedicated nonprofit organization based in Oklahoma City that specializes in serving families of children with special needs. The organization is committed to fostering an inclusive and supportive environment where every child and family feels valued, supported, and empowered. Known for its compassionate approach and community-centered programs, Little Light House provides specialized services that cater to the unique developmental and educational needs of children with disabilities. The organization’s mission centers on enhancing the quality of life for these families through tailored support, education, and various advocacy initiatives. Working at Little Light House means joining a team deeply passionate about making a difference in the community and providing heartfelt support to families who rely on their services.

The Receptionist role at Little Light House is pivotal in creating a warm and welcoming atmosphere that reflects the organization's core values of love, care, and inclusion. This is a full-time, salaried position requiring 40 hours per week with a consistent schedule from Monday through Friday, 7:30 AM to 4:00 PM, throughout the year. The Receptionist serves as the first point of contact for families, visitors, staff, and volunteers, ensuring that every individual who enters the campus feels valued and supported. Managing front desk operations is a core component of the position, which includes answering and directing phone calls and emails, scheduling appointments, tracking attendance, and coordinating weekly communications to parents. Attention to detail and organizational skills are essential, as this role also involves maintaining an orderly reception area, managing office supplies, and assisting with records and facility maintenance.

This position offers individuals the opportunity to leverage their administrative skills within a supportive, mission-driven environment. The ideal candidate will be a compassionate, organized communicator who thrives in a people-focused setting and exhibits a genuine commitment to serving families of children with special needs. As the welcoming face of the campus, the receptionist plays a vital part in the daily operations and overall experience of everyone connected to Little Light House. This role is not just about administrative duties – it involves embodying the spirit of the organization through intentional hospitality and thoughtful interaction with all visitors. The Receptionist supports seamless communication between families, staff, and community members, acting as a crucial liaison to resolve questions and concerns promptly.

In addition to maintaining day-to-day operational flow, the Receptionist at Little Light House contributes to the nurturing and inclusive environment by keeping common areas and family gathering spaces clean, organized, and welcoming throughout the day. They manage the collection and categorization of campus receipts, assist with office organization, and help to schedule necessary maintenance. The combination of administrative and interpersonal responsibilities ensures that the Receptionist is an integral part of maintaining the campus as a vibrant, well-functioning, and welcoming place. Prospective candidates should be prepared to engage with diverse groups of people, handle multiple tasks efficiently, and uphold the high standards of service that define Little Light House’s community impact.

Job Requirements

High school diploma or equivalent
1-2 years of relevant experience in receptionist or administrative role
strong communication skills
proficiency with Microsoft Office 365
ability to multitask in a fast-paced environment
compassionate and people-centered attitude
experience working with families of children with special needs preferred

Job Qualifications

High school diploma or equivalent required
associate's degree or higher preferred
1-2 years of experience in a receptionist, administrative assistant, or customer-facing role
experience in a school, nonprofit, or healthcare setting is a plus
proficiency in Microsoft Office 365 including Outlook, Word, and Excel

Job Duties

Greet and assist visitors, families, and staff in a welcoming and professional manner
answer and direct phone calls, emails, and other inquiries in a timely and courteous fashion
handle basic inquiries and provide information about the campus, programs, and services offered
manage appointment scheduling for staff and visitors
provide warm, intentional hospitality to every family, visitor, and volunteer who enters the campus
maintain an organized reception area, ensuring it is clean, welcoming, and well stocked with necessary materials
maintain the lobby and family gathering spaces in a clean, organized, and welcoming condition
check and record student attendance daily, ensuring accurate records
manage office supplies and order as needed
maintain ongoing log of campus repair needs and coordinate maintenance
maintain physical and digital files organized and accessible
support management of campus facilities ensuring common areas are clean and ready
manage collection and categorization of campus receipts, keeping records organized
serve as primary point of contact for families, visitors, and community members
facilitate smooth communication between directors and families, visitors, and community members
act as liaison for staff, volunteers, and families addressing questions or concerns
collect and organize weekly parent email information and send communications to parents each week