Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $17.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Reimbursement
401(k) Plan
Flexible spending account

Job Description

Encompass Health is a nationally recognized leader in post-acute care, dedicated to delivering compassionate and high-quality rehabilitation services. With over 150 locations across the United States and a growing team of 36,000 employees, Encompass Health stands at the forefront of inpatient rehabilitation services, driven by a mission to improve the quality of life for patients and their families. The company has earned prestigious accolades, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, demonstrating its commitment to both employee satisfaction and outstanding patient care. Encompass Health fosters an inclusive, supportive, and collaborative environment where diversity is valued, and every employee is encouraged to contribute their unique skills and perspectives.

The Receptionist role at Encompass Health is a critical position within the hospital setting, serving as the first point of contact for visitors, patients, and callers. This role goes beyond basic reception duties by playing an essential part in creating a welcoming atmosphere that aligns with the organization's values of empathy, positivity, and teamwork. As a Receptionist, you will be instrumental in managing front desk operations, operating the switchboard, and providing clerical support to various departments, ensuring effective communication and smooth hospital operations. The position offers a unique opportunity to develop your receptionist skills in a dynamic healthcare environment that truly values your contributions. This role supports a friendly and professional environment where patient care and operational efficiency are prioritized. From answering calls promptly to assisting visitors and handling important administrative tasks, you will be a key facilitator in maintaining a positive and organized workplace.

Starting benefits at Encompass Health include affordable medical, dental, and vision plans available to both full-time and part-time employees and their families, generous paid time off that accrues over time, tuition reimbursement and opportunities for continuous education, company-matching 401(k) plans, employee stock purchase programs, and flexible spending and health savings accounts. These benefits reflect Encompass Health's commitment to employee well-being and professional growth. The work schedule may include varied shifts, including weekdays, weekends, evenings, and nights, providing some flexibility to meet operational needs. Joining Encompass Health as a Receptionist means becoming part of a respected organization that values your skills and supports your career growth within a meaningful and impactful healthcare setting.

Job Requirements

  • High school diploma or equivalent
  • Experience using switchboard equipment preferred
  • Basic computer skills including data entry
  • Ability to operate 10-key calculator
  • Good communication and interpersonal skills
  • Strong attention to detail
  • Ability to work flexible hours including weekends and evenings

Job Qualifications

  • High school diploma or equivalent preferred
  • Working knowledge of switchboard equipment preferred
  • Ability to use computer systems and complete data entry is preferred
  • Knowledge of 10-key data entry method preferred
  • Detail-oriented with the ability to coordinate, analyze, and make decisions
  • Flexibility to work varied shifts (weekdays, weekends, evenings, nights) as required

Job Duties

  • Answer all incoming calls and route to appropriate area or individual
  • Greet all visitors
  • assist them in signing in and wearing badge
  • Enter and scan deposits, charges, and adjustments as directed
  • Run and distribute census reports each morning and at end of day
  • Assist in the entry of information related to admits, discharges, and physician changes
  • Scan all correspondence and any miscellaneous items
  • Check all therapy charges and attach census to back of each therapist's batch

Job Criteria

Experience

Entry Level (1-2 years)


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