Receptionist

Santa Monica, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Exact $22.28

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

long term disability insurance

401k

Defined benefit pension

Paid Time Off

Professional development opportunities

Job Description

AFSCME District Council 36 is a prominent labor union representing public service workers, dedicated to advocating for workers' rights, improving workplace conditions, and providing support to its members. Located in Vernon, California, AFSCME District Council 36 operates as a collective voice for its members, ensuring fair wages, benefits, and protection under labor laws. As a labor union, the organization functions by negotiating collective bargaining agreements, offering training and support services, and fostering a collaborative and inclusive environment for union members and staff alike. The organization is committed to diversity, equity, and inclusion, encouraging qualified candidates from all backgrounds to apply. AFSCME District Council 36 offers full-time employment with a competitive hourly wage based on experience, ranging from $22.28 to $26.74. Benefits include comprehensive health and dental plans, long-term disability insurance, a 401k retirement plan, and a defined benefit pension, all within the framework of the OPEIU collective bargaining agreement.

The role of Receptionist at AFSCME District Council 36 is integral to the day-to-day operations of the Council and serves as the first point of contact for members, visitors, and staff. This position demands strong interpersonal and communication skills as the Receptionist greets, receives, announces, and routes members and visitors, setting the tone for a positive and welcoming culture within the Council. Beyond greeting visitors, the Receptionist handles incoming phone inquiries with empathy and patience, especially from members who may be experiencing stress at their worksites. This requires emotional intelligence to respond effectively while ensuring members are directed appropriately. Secondary responsibilities encompass a broad spectrum of administrative support tasks such as assisting with mailing projects, managing office equipment, scheduling and setting up conference rooms, ordering supplies and food for meetings, tracking staff expenses and inventories, and supporting various office functions. The position requires familiarity with standard office equipment including copiers, postage meters, printers, and fax machines, as well as proficiency in Microsoft Outlook, Word, and Excel. Typing skills of at least 45 words per minute are expected. Physical demands include the ability to lift up to 20 pounds, sit for extended periods, and navigate stairways. The ideal candidate will have completed at least 60 units of undergraduate coursework and demonstrate the ability to work independently while recognizing when to seek supervisor assistance. This role offers a unique opportunity to contribute to a vibrant labor union environment where team collaboration and member service excellence are paramount.

Job Requirements

Minimum of 60 units of undergraduate coursework completed preferred
Typing speed of 45 words per minute or better
Basic proficiency in Microsoft Outlook and Word and Excel
Working knowledge of office equipment such as copiers, postage meter, printers, fax machine
Ability to lift up to 20 pounds
Ability to sit for long periods
Ability to walk stairways
Strong interpersonal and communication skills
Ability to work independently and recognize when to contact supervisors for assistance

Job Qualifications

Minimum of 60 units of undergraduate coursework completed preferred
Typing speed of 45 words per minute or higher
Proficiency in Microsoft Outlook, Word, and Excel
Experience operating office equipment including copiers, postage meters, printers, and fax machines
Strong interpersonal and communication skills
Ability to work independently and as part of a team
Ability to manage multiple tasks and prioritize effectively
Experience in customer service or administrative roles

Job Duties

Greet, receive and announce or route members and visitors
Answer phone inquiries with empathy and patience
Assist with mailing-related projects
Maintain office equipment including copiers, postage meter, printers, fax machine
Manage conference room calendaring and setup
Order supplies and food for internal meetings
Track staff expenses and manage inventories
Keep records of credit card statements and receipts
Coordinate with Administrator on credit card charge approval
Copy and scan membership deductions and backups
Receive and log expense reports from field staff
Provide technical support such as connecting desktops to servers, printers, Wi-Fi
Book travel and arrange housing for conferences and meetings
Prepare and distribute agenda items, minutes, financial reports
Send monthly meeting reminders
Manage monthly meeting calendar
Distribute mail and packages
Reserve conference rooms
Manage mailing tracker and registration lists
Assist with convention planning and registration
Manage office and business card orders
Update staff directory and contact lists
Post job openings
Manage building maintenance and vendor proposals
Oversee janitorial services and supplies
Coordinate shredding services with confidentiality
Handle membership mailings and report active members to local officers
Assist with email setup and IT issues
Assist with building access