Job Overview

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Employment Type

Internship
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Work Schedule

Flexible
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Benefits

steady paycheck
hands-on training
supportive management
Professional development opportunities
team environment
flexible scheduling
Real-world experience

Job Description

Great Clips is a renowned hair salon franchise that takes pride in delivering exceptional customer experiences through a dedicated team approach. This approach ensures every client feels valued from the moment they check in until the completion of their service. With a presence across numerous locations, Great Clips offers a welcoming environment where both customers and employees find satisfaction and growth opportunities. As a part of the Saunders Clips franchise of Great Clips, this salon emphasizes hands-on training and professional development, making it an ideal place for budding cosmetologists to refine their skills and flourish in their careers.

The salon fosters a collaborative atmosphere where stylist interns and receptionists play critical roles in maintaining smooth operations. Stylist interns get to assist experienced stylists, observe advanced cutting techniques, and engage in hands-on practice, preparing them for successful careers in cosmetology. The team-oriented culture and supportive management ensure that new stylists receive ongoing training and mentorship, enabling them to build confidence and expertise. For receptionists, the role is pivotal—their warm interactions, effective communication, and organization significantly enhance the customer journey.

The Receptionist position at Great Clips is designed for individuals who are passionate about customer service and thrive in fast-paced environments. The salon owner places great importance on receptionists who can greet customers warmly, educate them on Great Clips processes such as Online Check-in and Wait Time Monitor, handle transactions efficiently, and recommend retail products knowledgeably. Additionally, receptionists are responsible for managing the flow of clients, maintaining cleanliness at the front desk and lobby, answering phones professionally, and updating customer records. Flexibility in scheduling, dedication to superior customer service, and problem-solving skills are essential traits for success in this role.

Joining the Great Clips team means becoming part of a respected brand with guaranteed client flow and a steady paycheck. The salon's commitment to positive team settings where managers support new stylists creates an encouraging environment for professional growth. This role offers a chance to gain real-world experience in a thriving salon atmosphere, balancing both administrative and customer-facing responsibilities. If you are enrolled in a cosmetology program or have recently graduated, this position provides a valuable stepping stone to develop your career while contributing to a well-loved community salon brand. Apply today to become an integral member of a team that values skill development, customer satisfaction, and teamwork.

Job Requirements

  • Must be enrolled in a cosmetology program or be a recent cosmetology graduate
  • Ability to work a flexible schedule including peak times
  • Strong communication skills
  • Customer-focused mindset
  • Ability to handle multiple tasks efficiently
  • Reliable and punctual
  • Commitment to providing excellent customer service

Job Qualifications

  • Currently enrolled in a cosmetology program or recent cosmetology graduate
  • Strong communication and interpersonal skills
  • Customer service experience preferred
  • Ability to multitask and manage time effectively
  • Comfortable working in a fast-paced environment
  • Basic knowledge of retail products is beneficial
  • Positive attitude and team player
  • Dedication to maintaining a clean and welcoming salon environment

Job Duties

  • Warmly greet customers
  • Communicate and educate customers on Great Clips processes such as Online Check-in and the Wait Time Monitor
  • Process transactions and issue receipts
  • Provide general knowledge of retail products and recommendations
  • Manage the flow of customers between check-in and services
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Answer phone calls and handle customer inquiries
  • Inform customers about available salon services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Work a flexible schedule including peak hours
  • Resolve customer issues efficiently and effectively
  • Demonstrate dedication to great customer service
  • Adapt to a fast-paced work environment

Job Criteria

Experience

Entry Level (1-2 years)


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